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Overview WHO WE ARE: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/. JOB SUMMARY Responsible for assisting in engineering In-Flight Entertainment projects within the OEM group from an electrical/mechanical/seat design standpoint; from systems integration to installation. Provide advanced technical support to OEM, airlines and suppliers and has technical project or product responsibility. Positively contribute to the enhancement and continual improvement of the relationships that exist between the customers and Panasonic. Responsibilities MAJOR RESPONSIBILITIES. System Integration Onsite support to OEM, other Suppliers and other Panasonic Avionics Departments for the complete integration of IFEC systems from project phase to Aircraft delivery. Participate in OEM Incoming Inspections (where necessary) and perform required Mechanical & Electrical Reworks. Troubleshoot and work to resolve system problems occurring on aircraft; for those that cannot be cleared locally document & report them to relevant departments within Panasonic and confirm these are followed through. Ensure replacement and shipment to repair shop of the defective part is performed in timely manner Provide technical guidance and assistance to OEM and Airline in testing and operating the system, including during acceptance flights as necessary. Follow procedures and understand quality standards. Customer Interface Maintain customer satisfaction through accurate, detailed and timely responses to problems and queries, and elevate situations with Panasonic Management if and when required. Shares knowledge in terms of training, coaching and mentoring Work together with the different OEM departments as necessary (i.e. such as but not limited to, Design Office, Procurement, Supply Chain management, Quality, Chief Engineering) in the definition of, clarification of, resolution of any issues (including the compliance to specifications and other such documents) that may occur relating to any Panasonic system or product supplied by Panasonic on OEM aircrafts. Reporting Ensure PAC Final Assembly Line (FAL) management are kept aware of any issues regarding the customer and OEM satisfaction with regard to the product. Compile all required pieces of information all along the engineering and production phase of each aircraft in order to issue a Delivery Report. Liaise as necessary with various Panasonic Departments to achieve results such as PMO, OA, Marketing, Engineering, Contracts, Logistics and Repair shops Undertake any other duties reasonably required by Panasonic Avionics management. Qualifications EDUCATION/EXPERIENCE REQUIREMENTS Associate's Degree or higher in Electronics, Avionics, Information Technology, or Engineering; OR equivalent combination of education and 2+ years of relevant experience. Experience in high-performance electronics, avionics systems, or software-based systems preferred. Entry-level candidates with relevant academic background and strong technical aptitude will be considered. KNOWLEDGE/SKILL REQUIREMENTS Working knowledge of aircraft avionics and electronics (analog/digital), including data transmission, network systems (TCP/IP), and video/fiber-optic technologies. Proficiency with Linux-based systems, wiring schematics, and engineering documentation. Understanding of aerospace standards and regulatory requirements (e.g., FAA, EASA, ATA). Strong problem-solving skills, ability to manage priorities, and work independently or in team environments. Clear and effective communication skills (written and verbal) in English and German Familiarity with test equipment and diagnostic tools. Professional demeanor in interfacing with OEM and airline stakeholders OTHER REQUIREMENTS Ability to withstand production flights. Some lifting of moderately heavy equipment. Travel 25% including, if necessary, at weekends. A full German or European Union Driver’s license is required for business travel Panasonic is committed to adhering to EU employment laws and regulations. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by EU law or company policy. Individuals who meet the qualifications are expected to perform essential job functions with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may be otherwise mandated by contract or EU law. Due to the substantial volume of responses, we will only be able to respond to candidates of interest. All candidates must possess valid authorization to work in the applicable EU countries. We appreciate your interest in Panasonic Corporation of North America. REQ-152244
