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Open nowPosted 385 days ago

Housekeeping Supervisor internship

pandox-belgium-careers41 open roles

Where
Bruxelles, Belgium
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Your applicationOpen nowHousekeeping Supervisor internshippandox-belgium-careers · Bruxelles, Belgium

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  5. 34.5%30 days
This job: posted 385 days ago

The posting

Are you looking for an exciting adventure in the hospitality industry?

DoubleTree by Hilton Brussels City is seeking a dynamic intern to join our team as a Housekeeping Supervisor Trainee.

If you are looking for a rewarding and educational experience filled with exciting challenges, you have come to the right place!

What does this internship involve?

This internship offers a complete immersion in hotel operations, with a particular focus on managing the Housekeeping department.

Working alongside our experienced team, you will play an active role in coordinating and supervising the team’s work in a friendly and stimulating environment.

Your main responsibilities will include:

  • Checking the cleanliness and condition of guest rooms: Ensuring that every room meets Hilton standards before guests arrive.
  • Assigning and monitoring rooms to be cleaned: Allocating rooms to room attendants according to priorities and the hotel’s occupancy schedule.
  • Quality control: Identifying any defects or issues relating to bedding, bathrooms, technical equipment, minibars and other room features, and ensuring they are promptly resolved.
  • Interdepartmental communication: Working closely with Front Office and Maintenance to ensure that rooms are available on time.
  • Managing guest requests: Ensuring that special requests, such as extra beds, rooms with a view or specific amenities, are handled correctly.
  • Supporting management: Contributing to the training, motivation and supervision of the Housekeeping team.
  • Contributing to Hilton’s service standards: Learning and applying upscale cleaning procedures and techniques.

What will you learn?

  • The fundamentals of managing a Housekeeping team.
  • The cleanliness and service standards of an international four-star hotel.
  • How to coordinate multiple departments to deliver a seamless guest experience.
  • The attention to detail and discipline required in upscale hospitality.

Why join DoubleTree by Hilton Brussels City?

  • High-quality supervision: Learn from a passionate and experienced team.
  • Prestigious environment: Discover what goes on behind the scenes at an iconic hotel in the heart of Brussels.

Internship benefits:

  • Housing support: An allowance or accommodation at the hotel for students coming from abroad.
  • A complimentary lunch every day you are on duty.
  • Discounts on rooms and restaurants at Pandox hotels in Belgium, including The Hotel Brussels, Hilton Brussels Grand Place, Holiday Inn Brussels Airport and Hotel Indigo Brussels – City.
  • Discounts at Hilton hotels worldwide.
  • A well-being-focused company culture: Mental health initiatives, wellness activities and a collaborative and inclusive working environment.
  • Responsible commitments: Take part in projects related to sustainability and social responsibility.

Who are we looking for?

  • You are fluent in French; English is an advantage.
  • You are studying Hospitality Management or another relevant subject.
  • You have excellent attention to detail and enjoy working as part of a team.
  • You are eager to develop your management skills.
  • You are available from September 2025, with some flexibility, ideally for a period of six months.

The recruitment process

  • Send us your CV.
  • Take part in an initial telephone interview to help us understand your expectations.
  • Meet the team for an interview, either in person or via Microsoft Teams.

We are committed to diversity, inclusion and equal opportunities. If you require any reasonable adjustments during your internship, please let us know.

We look forward to welcoming you and sharing the DoubleTree by Hilton Brussels City experience with you!

Tu cherches une aventure passionnante dans le monde de l’hôtellerie ?

Le DoubleTree by Hilton Brussels City est à la recherche d’un·e stagiaire dynamique pour rejoindre notre équipe en tant que Housekeeping Supervisor Trainee. Si tu souhaites vivre une expérience enrichissante, formatrice et pleine de défis, tu es au bon endroit !

En quoi consiste ce stage ?

Ce stage t’offre une immersion complète dans l’univers des opérations hôtelières, et plus particulièrement dans la gestion du département Housekeeping. Aux côtés de notre équipe expérimentée, tu participeras activement à la coordination et au suivi du travail de l’équipe, dans une ambiance conviviale et stimulante.

Tes missions principales incluront notamment :

  • Vérification de la propreté et de l’état des chambres : contrôler que chaque chambre réponde aux standards Hilton avant l’arrivée des clients.
  • Dispatch et suivi des chambres à nettoyer : attribuer les chambres aux femmes/valets de chambre en fonction des priorités et du planning d’occupation de l’hôtel.
  • Contrôle qualité : repérer les éventuels défauts ou manquements (literie, salle de bain, équipements techniques, minibar…) et assurer la mise en conformité.
  • Communication interservices : travailler en étroite collaboration avec la réception et la maintenance afin de garantir la disponibilité des chambres en temps voulu.
  • Gestion des demandes clients : s’assurer que les demandes spéciales (lit supplémentaire, chambre avec vue, amenities particuliers) soient correctement exécutées.
  • Support au management : participer à la formation, à la motivation et au suivi de l’équipe housekeeping.
  • Contribution aux standards de service Hilton : apprendre et appliquer les procédures et techniques de nettoyage haut de gamme.

Ce que tu apprendras :

  • Les bases du management d’une équipe Housekeeping.
  • Les standards de propreté et de service d’un hôtel 4 étoiles international.
  • La coordination entre plusieurs départements pour assurer une expérience client parfaite.
  • Le sens du détail et de la rigueur, indispensables dans l’hôtellerie haut de gamme.

Pourquoi rejoindre le DoubleTree by Hilton Brussels City ?

  • Encadrement de qualité : tu apprendras auprès d’une équipe passionnée et expérimentée.
  • Environnement prestigieux : découvre les coulisses d’un hôtel emblématique du centre de Bruxelles.
  • Avantages stagiaires : Compensation logement - Indemnité ou chambre à l'hôtel (pour les étudiants venant de l’étranger). Lunch offert à chaque jour de service. Réductions sur les chambres et restaurants des hôtels du groupe Pandox en Belgique (The Hotel Brussels, Hilton Brussels Grand Place, Holiday Inn Brussels Airport, Indigo Brussels City). Réductions dans les hôtels Hilton du monde entier.
  • Culture d’entreprise axée sur le bien-être : initiatives santé mentale, activités bien-être, ambiance collaborative et inclusive.
  • Engagement responsable : participe à des projets liés à la durabilité et à la responsabilité sociale.

Profil recherché

  • Tu parles français couramment (l’anglais est un atout).
  • Tu es étudiant·e en hôtellerie ou dans un domaine pertinent.
  • Tu as le sens du détail et le goût du travail en équipe.
  • Tu veux développer tes compétences en management.
  • Tu es disponible à partir de septembre 2025 (flexible), idéalement pour une durée de 6 mois.

Le processus de recrutement

  1. Envoi de ton CV.
  2. Premier entretien téléphonique pour comprendre tes attentes.
  3. Entretien en présentiel ou via Teams avec l’équipe.

Nous prônons la diversité, l’inclusion et l’égalité des chances. Si tu as besoin d’aménagements particuliers pour ton stage, fais-le nous savoir.

Nous avons hâte de t’accueillir et de partager avec toi l’aventure DoubleTree by Hilton Brussels City !

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