The posting
Welcome to Hilton Brussels Grand Place, where elegance meets warmth, and innovation blends seamlessly with tradition. Located in the heart of Brussels, our iconic hotel reflects the spirit of the city: dynamic, cosmopolitan, and full of surprises. Our team is our greatest pride—a group of dedicated professionals driven by a passion for hospitality and a commitment to creating unforgettable guest experiences. Join us and discover a workplace where every day brings new opportunities!
Are you looking for an exciting internship in the hospitality industry where you can showcase your passion for customer service? We have an opportunity that could be the perfect fit for you!
As a Housekeeping Supervisor Trainee, you'll be immersed in the operation from day one. Imagine being part of the behind-the-scenes magic of a prestigious hotel, where cleanliness and guest comfort are elevated to an art form. Your mission? To ensure that every room is perfectly prepared and that every guest feels at home from the moment they walk through the door.
Your Responsibilities
Housekeeping Opening
Each morning, you will assist with opening the Housekeeping department by preparing and assigning daily tasks to team members, checking inventory levels, and ensuring everything is ready for a successful day.
Housekeeping Closing
At the end of the day, you will support the closing of the department by ensuring all guest rooms have been cleaned according to Hilton standards, preparing end-of-day reports, and organizing the following day's operations.
Inventory Management
You will help manage housekeeping inventories, including cleaning supplies and guest room amenities. This includes monitoring stock levels, placing orders, and coordinating deliveries.
Email Management
You will manage the department's email correspondence by responding promptly and professionally to requests from hotel departments as well as guest inquiries.
Cross-Department Coordination
Working closely with departments such as Front Office and Maintenance, you will help ensure smooth communication and efficient operations. You will serve as a key point of contact for housekeeping-related matters.
Room and Public Area Inspections
You will regularly inspect guest rooms and public areas to ensure they meet Hilton's quality and cleanliness standards. Any issues identified will be reported and followed up promptly.
Additional Responsibilities
Depending on operational needs and ongoing projects, you may be assigned other tasks that contribute to the success of the department.
Throughout your internship, you will be mentored by our experienced Housekeeping team, who will provide practical, hands-on training. You will gain valuable knowledge of housekeeping operations, from cleaning techniques to luxury hospitality standards.
Join a dynamic and supportive team where collaboration, positivity, and teamwork are at the heart of everything we do. We believe that a great working environment starts with people who enjoy working together.
At Hilton, we recognize talent and ambition. This internship could be your first step toward a successful career in the hospitality industry.
🔍 What we're looking for
- You are fluent in French. A good command of English is a strong advantage.
- You are studying Hospitality Management or another relevant field.
- You have excellent interpersonal and communication skills and enjoy working as part of a team.
- You are eager to learn and develop leadership and team management skills.
- You are available to start this summer, ideally for a six-month internship.
What can you expect from your internship at Hilton Brussels Grand Place?
- Participate in internal training sessions and networking events.
- For students living abroad, we offer a housing assistance allowance.
- Complimentary lunch during every working shift.
- Working hours: Shifts are generally from 8:00 AM to 4:00 PM, although schedules may vary depending on operational needs. Weekend work may occasionally be required.
- A workplace that cares about your well-being: Join a company that promotes employee well-being through initiatives such as mental health programs, wellness activities, and more.
- Employee discounts: Did you know that Hilton Brussels Grand Place is part of the Pandox investment group? We own and operate four additional hotels in Belgium: DoubleTree by Hilton The Hotel Brussels Holiday Inn Brussels Airport Hotel Indigo Brussels City
Enjoy attractive discounts on rooms and restaurants across our Belgian hotels.
As a Hilton Team Member, you'll also benefit from exclusive discounted rates at Hilton hotels worldwide through the Go Hilton Team Member Travel Program.
- Corporate Responsibility: Contribute to initiatives that support environmental sustainability and social responsibility.
- Recognition Programs: Be recognized and rewarded for your contributions through our employee recognition and rewards programs.
What does our recruitment process look like?
If you're excited to take on this challenge and become part of our exceptional team, we'd love to hear from you! Send us your CV, and we'll begin with an introductory phone interview to better understand your expectations and career goals.
If successful, you'll be invited for an interview either in person or via Microsoft Teams.
We are committed to fostering a diverse, inclusive, and equal-opportunity workplace. If you have a disability or require any accommodations during your internship, please let us know—we'll be happy to support you throughout the recruitment process.
We look forward to welcoming you to Hilton Brussels Grand Place!
