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Open nowFirst seen 21 days ago

Experienced Medical Scheduler

Pandya Medical Center11 open roles

Pay
$19 – $21 an hour
Where
Duluth, GA
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Your applicationOpen nowExperienced Medical SchedulerPandya Medical Center · Duluth, GA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pandya Medical Center's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: first seen 21 days ago

The posting

Culture and Values:

At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!

Essential Duties and Responsibilities:

  • Scheduling patient appointments
  • Answers high volume incoming calls
  • Provide excellent customer service to patients and family members.
  • Communicate in a manner consistent with positive patient relations.
  • Independently recognize, interpret, and evaluate situations and their level of urgency.
  • Update patient demographics
  • Verify patient account and insurance information.
  • Manage and respond answering service messages and requests
  • Collecting balances, if not collected, advise the balance will be due at the time of service.
  • Verify Eligibility, if there is an issue with eligibility, obtain updated information while scheduling appointment.
  • If requested provider not available, offers to accommodate on another provider schedule
  • Keeps record of number of calls managed and addressed to the highest customer satisfaction.
  • Assists in distribution of faxes and scans throughout the day in EMR.
  • Scans reports / paperwork as needed into the EMR.
  • Informs manager of any problems and possible alternative solutions.

Knowledge, Skills and Abilities:

  • Knowledge of healthcare EMR system required
  • Skill in communicating effectively with patients, clinics, and coworkers.
  • Ability to multitask effectively.
  • Ability to communicate calmly and compassionately in a high-volume call center.
  • Adheres to all applicable HIPAA laws and the Pandya Medical Center Confidentiality Statement.
  • Must be able to work independently or as part of a team.

Education and Experience Required:

  • Minimum High School Diploma
  • Ability to demonstrate strong communication and customer service skills
  • Previous medical practice or call center experience strongly preferred

Salary range: $19.00 - 21.00/hr

Benefit Eligibility - After 90 day waiting period

  • Aetna Health insurance
  • Aetna Dental and Vision plans
  • Aflac Supplemental insurance plans
  • 401K match plan with up to 4% by Pandya Medical Center
  • Paid Time Off
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pandya Medical Center's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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