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Open nowPosted 619 days ago

Application Change Management System Engineer

Pantheon42 open roles

Where
Curitiba, PR, BR, Remote
Work mode
Remote
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Your applicationOpen nowApplication Change Management System EngineerPantheon · Curitiba, PR, BR, Remote

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 619 days ago

The posting

Position Description Summary: O Application Change Management System Engineer é responsável pela integridade geral do sistema e pela coordenação com outras equipes de suporte de TI para gerenciar mudanças nos sistemas dentro do escopo. Isso se aplica principalmente, mas não se limita, a sistemas SAP.

Detailed Description and Tasks Performed: Este cargo inclui, mas não se limita, às seguintes responsabilidades:

  • Suporte à gestão de mudanças Follow The Sun (FTS) para todos os sistemas SAP, incluindo atividades de congelamento de mudanças e janelas de migração para o ambiente produtivo, atualizações SAP e atividades de atualização do sistema.
  • Uso de Solution Manager, SAP Change Request Management (ChaRM), Focused Build e SAP Transport Management System (STMS) para mover mudanças de aplicação através de mais de 30 ambientes de 3 camadas, bem como ambientes N+1.
  • Participação em uma equipe Ágil global.
  • Implementação e manutenção de controles de gestão de mudanças dentro dos sistemas SAP para garantir a integridade/disponibilidade do sistema.
  • Resolução de incidentes e problemas relacionados à gestão de mudanças em todos os ambientes SAP. Comunicação global diária com um grande número de equipes de processo e técnica.
  • Identificação e aproveitamento de oportunidades para tornar o suporte mais eficiente dentro das equipes.
  • Ponto de contato principal para equipes de processo, equipes técnicas e equipes de projeto na programação de mudanças para projetos e pequenas tarefas de trabalho, auxiliando na gestão de mudanças.
  • Disponibilidade para suporte fora do horário comercial (on-call), com cobertura de 3 regiões geográficas e suporte limitado nos finais de semana.
  • Participação no processo de recuperação de desastres (Disaster Recovery).

Required Technical Skills:

  • Solution Manager (ChaRM, Focused Build)
  • General SAP
  • General ServiceNow
  • General MS Office tools
  • General MS SharePoint

Soft Skills, Other Requirements or Comments/Habilidades técnicas desejáveis:

  • LiveCompare, SAP BASIS, ServiceNow Development, experiência com scripting
  • Excelência funcional
  • Qualidade e quantidade do trabalho entregue
  • Conhecimento em métodos ágeis (seguindo e respeitando regras e requisitos de trabalho Ágil)
  • Conscientização sobre segurança
  • Sensibilidade à segurança e confidencialidade
  • Adaptabilidade a prazos curtos e prioridades em mudança
  • Habilidade de comunicação e fluência em inglês falado
  • Capacidade de compreensão
  • Habilidade analítica e de interpretação/avaliação
  • Coordenação e trabalho em equipe
  • Criatividade e inovação
  • Orientação para o cliente
  • Capacidade de tomada de decisão e julgamento de negócios
  • Iniciativa e automonitoramento
  • Trabalho em equipe
  • Planejamento e organização do próprio trabalho
  • Resolução de problemas relacionados ao trabalho
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