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Open nowPosted 674 days ago

IT Application Support Analyst

Pantheon42 open roles

Where
Home Office, BR
Work mode
On site
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Your applicationOpen nowIT Application Support AnalystPantheon · Home Office, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pantheon's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 674 days ago

The posting

Oferece suporte principalmente a aplicativos internos/de fornecedores (OnPrem/Cloud) para clientes internos globalmente. Realiza solução de problemas, análise de causa raiz, responde a perguntas por e-mail, chat ou chamadas, trabalha com usuários finais para garantir que nossos aplicativos atendam às suas necessidades e implementa novos requisitos de negócios, ao mesmo tempo em que auxilia em novos projetos e iniciativas.

Tarefas e responsabilidades específicas

• Trabalha no backlog priorizado de solicitações do usuário. • Soluciona problemas, realiza análise de causa raiz e aplica correções de bugs. • Trabalha com clientes internos para reunir requisitos e implementar alterações de configuração, dar suporte ao desenvolvimento e testes de unidade/usuário. • Melhoria contínua da documentação e manutenção do conhecimento. • Suporte e colaboração de aplicativos com o fornecedor. • Implantação, suporte e testes de servidor de API. • Manutenção de pipelines (CI/CD)

Principais habilidades necessárias

• Habilidades de propriedade, responsabilidade e administração. • Experiência em banco de dados: SQL, procedimentos, visualizações, funções. • Capaz de aprender novas habilidades em aplicativos e suporte a processos de negócios. • Capaz de colaborar e trabalhar em equipe, ser um jogador de equipe. • Capacidade de produzir e manter documentos. • Habilidades analíticas. • Habilidades de resolução de problemas. • Inglês avançado (desejável fluente). • Boas habilidades de comunicação. • Ferramentas de automação. • Lógica de programação. • Experiência com Azure/AWS. • Solucionar problemas de aplicativos Windows Server locais. • Seguir e entender metodologias ágeis (Scrum).

É bom ter (um ponto positivo, não o foco)

• Script do PowerShell. • Ações do GitHub, repositórios. • Conhecimento em C#, .NET, desenvolvimento de API. • Capaz de ler códigos legados do Visual Basic. • Conhecimento em ferramentas de monitoramento e análise (DataDog, Splunk, Tableau); • SSRS/SSIS. • Front-end: React, HTML, CSS, JavaScript. • Analisar código e ajustar (C#, Python, PowerShell, .Net, JavaScript, Azure)

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Pantheon's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pantheon's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Pantheon's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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