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Open nowPosted 2 days ago

ASSISTENTE DE RELACIONAMENTO

PATMOS GROUP LTDA

Where
São Paulo, SP, Brasil
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Your applicationOpen nowASSISTENTE DE RELACIONAMENTOPATMOS GROUP LTDA · São Paulo, SP, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PATMOS GROUP LTDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 2 days ago

The posting

Essa vaga tem como objetivo promover a manutenção do relacionamento dos clientes Patmos, o objetivo é aumentar as taxas de NPS e garantir alinhamento do inicio ao fim do serviço com o cliente Patmos.

As atividades são:

  • Fazer o Onboarding do cliente na empresa explicando como funciona os nossos procedimentos, durante esse período você vai especificar cada detalhe sobre o acompanhamento do cliente na empresa e solicitar as informações e documentos necessarios para o nosso serviço.
  • Atender clientes que precisam sanar duvidas extraordinárias através de canais externos como Reclame Aqui, ouvidoria própria ou canal alternativo de suporte
  • Melhorar o relacionamento com aqueles clientes que estão desalinhados com a empresa a partir de um canal alternativo Requisitos:
  • Ensino médio completo.
  • Experiência de pelo menos 1 ano com atendimento ao cliente, de preferência em
  • relacionamento, sucesso do cliente, cobrança ou serviços financeiros.
  • Escrita clara e correta em português, já que cerca de 80% do contato é por WhatsApp.
  • Segurança ao falar por telefone com clientes ansiosos ou desconfiados.
  • Organização para acompanhar dezenas de clientes ao mesmo tempo, cada um em um dia diferente do cronograma.
  • Familiaridade com CRM, planilhas e ferramentas de mensagem. Diferenciais:
  • Experiência com Reclame Aqui ou ouvidoria.
  • Conhecimento de financiamento de veículos, Gov.br e rotinas bancárias. BENEFÍCIOS
  • Contratação CLT
  • Vale-transporte
  • Vale-refeição
  • Plano de saúde
  • Gympass
  • Day off no aniversário
  • Recesso no fim do ano
  • Jornada de 39h semanais com saída antecipada às sextas
  • INFORMAÇÕES DA VAGA
  • Modelo: Presencial, São Paulo (SP)
  • Horário: Segunda a quinta, das 9h às 18h. Sexta, das 9h às 17h
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against PATMOS GROUP LTDA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PATMOS GROUP LTDA's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PATMOS GROUP LTDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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