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Open nowPosted 21 hours ago

Junior IT Specialist

PayJoy87 open roles

Where
San Francisco, CA
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Your applicationOpen nowJunior IT SpecialistPayJoy · San Francisco, CA

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. PayJoy postings stay open a median of 26 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 21 hours ago

PayJoy median: 26 days open

The posting

Position Overview |

We are seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. This role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.

Key responsibilities|

Helpdesk & End-User Support

  • Provide Tier 1–2 technical support for hardware, software, and SaaS applications
  • Diagnose and resolve issues related to laptops, desktops, mobile devices, and peripherals
  • Support operating systems (Windows, macOS, Linux) and productivity tools
  • Document issues, resolutions, and procedures in the ticketing system

Cloud & Systems Administration

  • Support and maintain cloud platforms (e.g., Google Cloud, Slack, etc….)
  • Manage user access, permissions, and identity services (e.g., Google SSO, IAM)
  • Assist with cloud-based backups, monitoring, and security best practices
  • Support SaaS applications such as Google Workspace, Microsoft 365, Slack, Jira, etc.

Networking

  • Monitor network performance and resolve connectivity issues
  • Assist with network security controls and access management

IT Asset Management

  • Manage the full lifecycle of IT assets (procurement, deployment, tracking, maintenance, and decommissioning)
  • Maintain accurate asset inventory records and ensure compliance
  • Coordinate device provisioning, replacements, and returns
  • Support onboarding and offboarding processes

Security & Compliance

  • Follow IT security policies and best practices
  • Assist with endpoint protection, patching, and vulnerability remediation (e.g., SentinelOne, Kandji/Iru MDM)
  • Support audits and compliance requirements as needed

Qualifications |

  • Bachelor's degree in computer science or
  • 4+ years provided support in the form of Linux\Windows\Mac OS architecture
  • Experience with supporting Video Conference Systems. (Google Meet / Logitech Room Systems)
  • SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO)
  • Understanding of system and application integration, as well automation engineering
  • Able to work off hours for maintenance and projects
  • Periodic travel to other offices to help support staff.
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