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Open nowPosted 3 days ago

Customer service officer

Pensaert & Partners BV

Where
Oost-Vlaanderen, Belgium
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Your applicationOpen nowCustomer service officerPensaert & Partners BV · Oost-Vlaanderen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pensaert & Partners BV's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 3 days ago

The posting

Zoek je een spilfunctie waarin jouw communicatieve skills, organisatietalent en talenkennis echt tot hun recht komen? Voor een stabiele, internationaal speler in het Waasland zoeken we een gedreven Customer Service Officer. Binnen een warm en collegiaal team neem je de fakkel over van een gewaardeerde collega die binnenkort van een welverdiend pensioen gaat genieten.

In deze rol bewaak je het complete ordertraject en fungeer je als betrouwbare schakel tussen internationale klanten, logistieke partners en interne teams.

Hoe zal jouw takenpakket eruit zien?

  • Van nauwkeurige invoer en opvolging tot de uiteindelijke levering bij de klant beheer je het dossier van A tot Z.
  • Je zorgt voor foutloze dossiers, inclusief de correcte exportformaliteiten en transportdocumenten.
  • Je staat klanten, transporteurs, externe depots en leveranciers proactief en professioneel te woord.
  • Je volgt stockniveaus in de magazijnen nauwgezet op en optimaliseert flows waar mogelijk.
  • Je biedt ondersteuning aan het salesteam bij het opstellen van offertes, klantvragen opvolgen,...
  • Bij onverwachte leveringswijzigingen of transportknelpunten neem je vlot het initiatief om tot een snelle oplossing te komen.

Wat verwachten wij van jou?

  • Je beschikt over een bachelor- of masterdiploma of bent gelijkwaardig door ervaring.
  • Je hebt minstens 2 jaar relevante ervaring binnen customer service of supply chain. Belangrijk is dat je interesse hebt in of affiniteit hebt met export en douane.
  • Je spreekt vloeiend Nederlands en hebt een goed niveau Engels & Frans. Spreekt je ook Duits? Dan heb je alvast een streepje voor!
  • Je bent communicatief, klantgericht en een teamplayer.
  • Je bent een organisatietalent, stressbestendig en denkt in oplossingen voor de klant.

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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