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Open nowFirst seen 13 hours ago

Customer Service Officer

zim/72.00864 open roles

Where
CN-Nanjing
Work mode
On site
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Your applicationOpen nowCustomer Service Officerzim/72.008 · CN-Nanjing

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on zim/72.008's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. zim/72.008 postings stay open a median of 2 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: first seen 13 hours ago

zim/72.008 median: 2 days open

The posting

  1. Provide standard and excellent customer service experience to our clients.
  2. Keep smooth communication with other venders /shipping agent/booking agent.
  3. Ensure GSS work under SOP.
  4. Reply GSS query within SLA.
  5. To participate in achieving accurate and timely issue of Bills of Lading.
  6. Share knowledge and experience with team members.
  7. Keep smooth communication with other venders /shipping agent/booking agent.

Requirements

  1. At least 2 years’ experience in shipping industry.
  2. Good knowledge of the local policies and regulation.
  3. Strong execution to ensure the accuracy and validity of the documentation information.
  4. Good communication to balance customers' request and policies.
  5. Fluent writing and speaking Chinese and English.
  6. College diploma or above.
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3×

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