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Open nowFirst seen 3 days ago

Call Center Technician I (Remote ) US ONLY

PerunHR32 open roles

Where
North Decatur, GA, United States, Remote
Work mode
Remote
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Your applicationOpen nowCall Center Technician I (Remote ) US ONLYPerunHR · North Decatur, GA, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PerunHR's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Education and Experience »

  • Plus would be experience working in Cable.
  • People who have call center experience are best for this role, this is NOT an IT role or Network related.

Knowledge, Skills and Abilities »

  • Excel
  • Call Center experience
  • Good email and verbal communication skills

WHAT YOU’LL DO:

Job Responsibilities »

  • Technical Call Center, running a rebuild for the network.
  • Open and close tickets - make sure ticket info is correct, open it and start the process and close them out at the end of the day.
  • Use internal ticketing system.
  • Ensure all devices that were online at the beginning are online at the end, if not they need to troubleshoot.
  • Ability to look at 4-5 tools and check what on and offline.
  • Excel is needed for tracking and updating.
  • Heavy email communication and chat.

Note: Location: Remote but may require onsite work in Atlanta - must be local and vaccinated

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PerunHR's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
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The numbers game

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