The posting
PGA Golf Properties Inc., a wholly owned subsidiary of the PGA of America, advances the PGA’s objectives to promote enjoyment and involvement in the game, by providing accessible world-class championship golf courses, research, education, licensing and advisory services.
Working in a fun and professional atmosphere, we offer our employees competitive benefits and compensation and the opportunity to perform in an exciting environment. The PGA strives to provide a work environment that is respectful and supportive and allows a balance between professional and personal life.
The Server Assistant is responsible for maintaining an organized dining room with regard to flow, cleanliness, and appearance. Attend to the dining room, banquet areas, and clubhouse and its patrons in a positive and professional manner.
Represents the PGA of America in the utmost professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assist the Ala Carte Service staff and banquet events throughout the dining experience. Provide quality customer service, anticipate guest needs throughout the dining experience, and ensure that guests are never left unattended. Assist Servers in areas such as: running food, pre-bussing, water service, table maintenance, and coffee service.
Throughout the dining experience, anticipate guest needs and ensure they are promptly attended to.
Set up, break down, clear, and clean dining room tables and chairs along with maintaining a clean dining environment.
Remove dirty dishes and glassware from the dining room as needed and take them to the designated kitchen/dish pit.
Reset and restock any and all tables & service areas according to standards while maintaining a safe and sanitary work environment.
Keep side stations filled and ensure all small wares and condiments are restocked and silverware is polished and rolled.
Seating guests and running food as needed according to seating charts.
Attend pre-shift meetings and be responsible for all pertinent daily information.
Follow a checklist as a guideline for completing daily tasks.
Ensure that all new guests receive immediate attention by greeting, seating, and offering water.
Be knowledgeable of all menus and specials, as well as seating charts and venues.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
Less than high school education; and up to one-month related experience or training; or equivalent combination of education and training.
COMPUTER SKILLS
Ability to use an iPAD with the POS system when hosting to seat guests with dinner reservations.
COMMUNICATION SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write. simple sentences. Ability to deal with problems involving several concrete variables in standardized situations.
MATHEMATICAL SKILLS
Ability to apply concepts such as fractions, percentages, and ratios to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COLLABORATION AND TEAMWORK
Works harmoniously with others to get a job done, responds positively to instructions and procedures, and is able to work well with staff while maintaining relationships, which breed productive disagreement and debate.
CUSTOMER FOCUS
Meets the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with the customer in mind and establishes and maintains effective relationships with customers and gains their trust and respect.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Food Handlers Certificate
Restaurant Compliance Solutions (RCS) certification
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Frequent standing, walking and lifting up to 25 pounds required on a daily basis.
We Offer:
Flexible hours, days, nights, and weekends
401k Plan offered to all staff
Golf privileges and the opportunity to learn the game
Discounts in Food & Beverage and in the Golf Shop
For more information on the PGA Golf Club, please visit the PGA Golf Club’s website at www.pgavillage.com.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.
