Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 365 days ago

Customer Support Representative

PLACE Corporate Careers24 open roles

Pay
$22 – $25 an hour
Where
Bellingham, WA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support RepresentativePLACE Corporate Careers · Bellingham, WA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PLACE Corporate Careers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. PLACE Corporate Careers postings stay open a median of 36 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 365 days ago

PLACE Corporate Careers median: 36 days open

The posting

BRIVITY | Powered by PLACE

About PLACE:

PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients.

About Brivity:

Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients–all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation’s top producing real estate agents and teams, including those Powered by PLACE.

Customer Support Representative

Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey.

This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills.

Reports to: Support Team Lead

Responsibilities

  • Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction.
  • Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources.
  • Manage high volumes of customer interactions while maintaining professionalism and efficiency.
  • Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements.
  • Recommend process or product improvements that elevate the customer experience.
  • Meet or exceed personal and team service-level targets.
  • Handle complaints with empathy and composure, always representing the brand with professionalism.
  • Follow established communication standards, procedures, and guidelines.
  • Go above and beyond to engage and delight customers.
  • Stay informed about company updates, events, and promotions to provide accurate information to customers.

Your Skills

  • Strong verbal and written communication skills.
  • Proven ability to learn and maintain thorough product knowledge.
  • Demonstrated success in managing multiple priorities with attention to detail and accuracy.
  • Strong pattern recognition and analytical thinking skills.
  • Excellent organizational and multitasking abilities.
  • Ability to respond to customer inquiries in a professional, timely, and empathetic manner.
  • Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience.
  • Positive, team-oriented attitude with a desire to continuously learn and improve.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

Employees and their qualified dependents are offered the following benefits:

  • Medical
  • Health Savings Account
  • Dental
  • Vision

Additionally they are eligible to enroll in the following voluntary benefits:

  • Short Term Disability
  • Accidental and Illness Insurance
  • Life Insurance

Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program.

Employees are offered the following:

  • Vacation Time as Needed
  • 10 Sick Days
  • 9 Paid Holidays and 2 Paid Floating Holidays
  • 3 days of Bereavement Leave
  • Time off for Voting and Jury Duty
  • Employee Assistance Program

Employees are eligible to participate in the company's yearly Stock Purchase Program.

Salary: $22-25 per hour

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against PLACE Corporate Careers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PLACE Corporate Careers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PLACE Corporate Careers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.