The posting
The Mobility Platforms Engineer will contribute to the development of the Firm’s mobile strategy by researching and evaluating new technologies. The role-holder will be a member of the Interface team under the Firm’s Infrastructure area.
Main responsibilities:
- Develop and maintain the Firm's current and future enterprise mobile computing technology and infrastructure
- Act as the escalation point for issues arising from projects and Business as Usual (BAU) operations; ensure prompt resolution and appropriate communication with impacted parties
- Collaborate with other IT, security, and business areas to understand current mobility requirements and implement solutions that meet their needs
- Work with various device Original Equipment Manufacturers (OEMs) and software vendors to understand their strategies for providing enterprise mobility solutions
- Assist with developing and communicating new mobility services offerings and device standards
- Represent the team on various IT projects and business initiatives
- Participate in team discussions, representing the collective view to build consensus on priorities, processes, standards, and procedures
- Research, design, test, and document standards for mobile hardware, software, operating systems, and applications in relation to Mobility platforms
- Test and apply security patches, and communicate results
- Maintain the knowledge repository and update the incident management system
- Provide training to local offices on how to use, apply, and maintain the standards
Skills and experience:
- A bachelor’s degree with a Computer Science major or equivalent work experience
- Strong experience in supporting and deploying Smart Devices (iOS, Android, etc.) in a professional multinational organization
- Fundamental understanding of the Microsoft Technology Stack, especially the client and infrastructure layers
- Familiar with various Mobile Device Management (MDM) technologies and methodologies is a plus
- A certification within Microsoft platforms for mobile management and other MDM solutions is a plus
- Advanced troubleshooting and diagnostic skills to identify issues and root causes, providing resolutions by working with technical teams and vendors
- A high-level of attention to detail with strong organization skills
- Excellent communication skills, able to liaise at all levels and act as an intermediary between legal staff and the technical team
- Able to display a high-level of teamwork
- Able to work within set parameters while looking for ways to improve processes
- Able to translate business needs into technical solutions
- Commitment to delivering quality solutions with a sense of timely delivery
- Able to work in a fast-paced environment with minimal supervision
- Willing to work overtime as necessary, including different shifts; on-call shift duty is mandatory



