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Open nowFirst seen 42 hours ago

ServiceNow Manager (AI Engineering)

PM Consulting1,469 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowServiceNow Manager (AI Engineering)PM Consulting · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PM Consulting's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 42 hours ago

PM Consulting median: 1 days open

The posting

Key Responsibilities

AI Architecture, Engineering & Delivery

  • AI Solution Engineering: Lead the end-to-end design, development, and deployment of AI-driven solutions across the ServiceNow platform.
  • GenAI & Agentic AI Adoption: Drive the adoption of advanced platform capabilities, including Now Assist, AI Agents (Agentic AI), Predictive Intelligence, and AI Search.
  • Modern Developer Tooling: Leverage ServiceNow Build Agent, IDE, and Fluent development frameworks to architect next-generation enterprise workflows.
  • Hands-on Technical Leadership: Conduct technical solution architecture reviews, author proof-of-concepts (PoCs), perform code reviews, and guide complex platform implementations.

Governance, Strategy & Mentorship

  • Engineering Standards & Responsible AI: Establish robust engineering best practices covering platform security, scalability, performance, data governance, and ethical AI frameworks.
  • Process Embedding: Identify high-impact opportunities across business functions to embed AI automation directly into enterprise service management workflows.
  • Team Development: Mentor, upskill, and guide software development engineers in adopting AI-first development practices and modern ServiceNow paradigms.

Requirements

Education & Experience

  • Education: University degree in Information Technology, Computer Science, Software Engineering, or a related field.
  • Platform Experience: Minimum of 5+ years of hands-on experience on the ServiceNow platform within software development, solution architecture, or engineering roles.
  • Leadership Track Record: Proven experience leading or managing engineering, software development, or technical delivery teams is strongly preferred.

Technical & AI Competencies

  • ServiceNow AI Mastery: Deep expertise in ServiceNow AI features, specifically Now Assist, Predictive Intelligence, and Agentic AI frameworks.
  • Developer Ecosystem: Proficiency with ServiceNow Build Agent, IDE, and Fluent development tools.
  • Governance & Security: Strong understanding of enterprise IT governance, security compliance, performance tuning, and Responsible AI principles.

Core Competencies

  • Communication & Influence: Excellent stakeholder management and communication skills, with an ability to translate AI concepts into business outcomes.
  • Innovation & Agility: Strong business acumen focused on continuous delivery excellence and workflow automation.
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