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Open nowFirst seen 38 hours ago

Site Operations & Workplace Lead

PM Consulting1,469 open roles

Where
Cebu City, Cebu, Philippines
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Your applicationOpen nowSite Operations & Workplace LeadPM Consulting · Cebu City, Cebu, Philippines
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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 38 hours ago

PM Consulting median: 1 days open

The posting

The Site Operations & Workplace Services Manager will oversee the day-to-day operations, workplace services, facilities, and administrative requirements of a large corporate site in Cebu.

Beyond workplace management, this role will serve as a key strategic partner to the Site Lead, helping translate leadership priorities into actionable plans, coordinating governance routines, driving cross-functional initiatives, and ensuring timely execution and follow-through across business and functional teams.

The role requires a highly organized and proactive leader who can balance operational excellence with strategic coordination, stakeholder management, and project delivery.

Key Responsibilities:

Site & Workplace Operations

  • Oversee day-to-day site and workplace operations, ensuring a safe, efficient, compliant, and professional working environment.
  • Lead facilities management, repairs, maintenance, workplace services, and general site requirements.
  • Ensure compliance with workplace health and safety standards, regulatory requirements, company policies, and applicable local regulations.
  • Manage seat allocation, space planning, reception and visitor management, office equipment, supplies, and workplace inventory.
  • Coordinate site-wide events, leadership visits, employee activities, and other workplace initiatives.

Vendor & Contract Management

  • Manage local vendors, service providers, and onsite contractors, ensuring quality, cost-effectiveness, service reliability, and compliance with agreed service levels.
  • Oversee vendor contracts, performance reviews, issue resolution, renewals, and commercial discussions.
  • Monitor service delivery, identify operational gaps, and implement corrective actions where necessary.

Site Leadership & Chief of Staff Support

  • Serve as a strategic thought partner to the Site Lead, providing structured coordination and follow-through on key priorities.
  • Translate leadership priorities into clear action plans, ownership, milestones, deliverables, and measurable outcomes.
  • Coordinate leadership governance routines, including meeting agendas, pre-reads, minutes, decision tracking, action logs, and follow-through.
  • Improve information flow and communication across site leadership and functional teams.
  • Proactively identify issues, dependencies, risks, and areas requiring leadership attention or escalation.

Cross-Functional Project Management

  • Lead or coordinate strategic, cross-functional projects and special initiatives that may not have a natural owner.
  • Drive project planning, execution, stakeholder alignment, timelines, dependencies, risks, and key milestones.
  • Monitor KPIs and project outcomes and provide regular updates to site leadership.
  • Facilitate collaboration across business and functional teams to ensure timely execution of agreed initiatives.
  • Support change management and continuous improvement initiatives across the site.

Business Continuity & Risk Management

  • Support crisis response, emergency preparedness, business continuity, and site resilience initiatives.
  • Coordinate with relevant stakeholders during operational disruptions, emergencies, and other critical site matters.
  • Identify operational risks and ensure appropriate mitigation and escalation plans are in place.

Qualifications:

  • Bachelor’s degree in Business Administration, Management, Facilities Management, Real Estate, or a related field.
  • An MBA, Master’s degree, or relevant professional certification is an advantage.
  • 5–10 years of experience in Facilities Management, Corporate Real Estate, Workplace Services, Site Operations, or a related field.
  • At least 5 years of project management experience, preferably involving complex cross-functional initiatives.
  • At least 5 years of leadership experience, including managing teams, vendors, contractors, and multiple stakeholders.
  • Experience in a multinational company, shared services, BPO, logistics, or similarly structured corporate environment is highly preferred.
  • Strong knowledge of facilities and workplace operations, vendor and contract management, project management, governance, KPI management, risk management, business continuity, compliance, and change management.
  • Strong ability to manage multiple priorities and coordinate across different business and functional units.
  • Excellent stakeholder management, communication, presentation, organizational, and problem-solving skills.
  • Strong business acumen with the ability to understand leadership priorities and translate them into actionable plans.
  • Strategic, proactive, highly organized, and detail-oriented, with the ability to operate effectively in a fast-paced corporate environment.
  • Comfortable working with senior leaders and influencing stakeholders across different functions and levels of the organization.

Work Arrangement:

  • Location: Cebu
  • Work Setup: Full onsite upon onboarding; hybrid upon regularization (3 days onsite, 2 days work from home)
  • Schedule: Primarily morning shift, with flexibility to extend working hours depending on business requirements.
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