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Open nowFirst seen 34 hours ago

Technical Account Manager

PM Consulting1,469 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowTechnical Account ManagerPM Consulting · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PM Consulting's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: first seen 34 hours ago

PM Consulting median: 1 days open

The posting

Role Overview

A growing managed security services organisation is seeking a technically capable and client-focused Technical Account Manager to join its extended detection and response (XDR) delivery team. This is a compelling opportunity for an experienced SOC analyst or security pre-sales engineer to broaden their impact — combining deep security knowledge with strategic customer relationship management. In this role, you will act as the primary operational contact for a portfolio of enterprise customers, advocating for their needs internally and ensuring they consistently derive measurable value from the organisation's managed security services.

Key Responsibilities

  • Champion the interests of customers within the security operations delivery function, ensuring their business objectives and operational needs are understood and represented internally.
  • Own and maintain ongoing operational relationships across a portfolio of enterprise accounts, fostering trust and long-term partnership.
  • Work alongside engineering and architecture teams to identify and deliver technical service enhancements that create tangible value for customers.
  • Function as a subject matter expert (SME) for customers on their managed security services, providing strategic guidance and maintaining a tailored service roadmap for each account.
  • Support the onboarding of new customers by building a thorough understanding of their specific business risks, security posture, and operational environment.
  • Collaborate with onboarding consultants to develop customer Threat Models and maintain these throughout the ongoing service relationship.
  • Assist in diagnosing and resolving operational service issues by coordinating effectively with internal technical teams.

Essential Requirements

  • Excellent interpersonal and communication skills, with confidence engaging both technical teams and business stakeholders.
  • Solid grounding in core cyber security principles and practices.
  • Practical experience working within or alongside Security Operations Centres (SOCs).
  • Experience using or managing SIEM, EDR, and/or SOAR platforms.
  • Proven ability to work independently, prioritising and managing tasks with minimal supervision.

Desirable / Advantageous

  • Direct experience with Microsoft Sentinel and its broader ecosystem.
  • Working familiarity with cloud environments, particularly Microsoft Azure.
  • Basic scripting skills in Python, PowerShell, Bash, or a similar language.
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