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Open nowPosted today

Assistant Manager - Boca Raton/Delray Beach

Pollo Tropical173 open roles

Where
West Boca Raton FL
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Your applicationOpen nowAssistant Manager - Boca Raton/Delray BeachPollo Tropical · West Boca Raton FL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pollo Tropical's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Pollo Tropical postings stay open a median of 38 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

Pollo Tropical median: 38 days open

The posting

Be a Part of the Fiesta... Come Join The Pollo Nation!

You will need an email account click here to create one if you do not currently have one: Create Email Account

When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.

Overview

Support daily restaurant operations by leading a team that delivers high-quality food and exceptional guest service. Supervise and develop team members to meet performance targets in key areas such as food safety, labor, guest experience, and operational standards. Partner with the General Manager to drive restaurant growth while fostering a positive, engaged team environment.

Qualities and Responsibilities

  • Assist in overseeing restaurant operations to ensure food quality, safety, and consistency in preparation, service, and presentation.
  • Model and coach hourly team members to deliver exceptional guest service. Address and resolve guest concerns with urgency and care.
  • Support a positive team culture through recognition, engagement, and ongoing feedback.
  • Assist in staffing, training, and onboarding hourly team members using company-approved training tools and processes.
  • Partner with the General Manager to manage labor and scheduling effectively, balancing team needs with budgetary goals.
  • Perform essential administrative and operational tasks, including register audits, safe counts, fund reconciliation, and incident reporting.
  • Attend and actively participate in restaurant, market, and training meetings and workshops.
  • Recommend and administer coaching and corrective actions in collaboration with the General Manager.
  • Ensure cleanliness, safety, and organization of the restaurant both inside and outside.
  • Support compliance with all company policies, health regulations, and operational standards.
  • Make sound decisions under pressure and help navigate unforeseen challenges.
  • Foster adaptability and a positive attitude in a changing environment.
  • Performs other related duties as assigned in accordance with company policies and procedures.

Education, Experience and Additional Skills:

  • Completion of high school or GED required.
  • 3-5 years in the restaurant industry in a leadership role.
  • Computer program literacy such as internal websites, Outlook and HRIS systems.
  • ServSafe Certification required.
  • Good verbal and written communication skills in English required.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pollo Tropical's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Pollo Tropical's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

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