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Open nowPosted 418 days ago

Key Account Management (SM/ AD)

pontoonglobalsolutions166 open roles

Where
Bengaluru, India
Work mode
On site
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Your applicationOpen nowKey Account Management (SM/ AD)pontoonglobalsolutions · Bengaluru, India
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  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 418 days ago

The posting

Role: Key Account Management (SM/ AD) Experience: 10+ Years. Location: Bangalore, India. Report to: VP-Sales.

Roles and Responsibilities

  • Grow revenue in the accounts to meet clearly established top line targets while continuing to diversify the products & services being delivered
  • Establish relationships with key decision makers and ensure that existing clients are highly satisfied
  • Interact with leadership team on the IT & business side of the client and be viewed as a trusted advisor to the client
  • Protect, enhance and grow business with the client including managing new business development & account management
  • Ensure that program managers are leading profitable and efficient programs with strong customer satisfaction

Skills Required

  • Proven customer-facing skills in a truly multi-cultural environment
  • Build high stakes in a competitive multi-vendor situation (both product & services), dominated by larger & niche players alike, and deliver outcomes
  • Ability to strategize, build business cases and present Incture PoV on various topics at the first level before relevant experts are engaged
  • Has a good appreciation of CPGR value chain, Cloud Platforms, Data/Analytics and the components
  • Strong knowledge of IT/product delivery systems & methodologies. Eg. Agile, CI/CD, AMS, Product lifecycle, emerging capabilities etc.
  • Comfortable to provide a Level 1 escalation handling support to the delivery team
  • Eye for details for business problems & opportunities preferably with CPGR background
  • Experience in closing deals in the range of $250K - $3M
  • Extensive experience in scaling client accounts, building referenceable client relationships and delivering IT solutions
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