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Open nowFirst seen 3 days ago

Training Assistant

Princess Hotels & Resorts59 open roles

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Your applicationOpen nowTraining AssistantPrincess Hotels & Resorts

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Position: Training Assistant

Princess Hotels & Resorts Jamaica is seeking a highly motivated and organized Training Assistant to join our team. As a leading hospitality company, we are committed to providing exceptional service and experiences to our guests, and we believe that starts with having a well-trained and knowledgeable staff. The Training Assistant will play a key role in ensuring that our employees receive the necessary training to excel in their roles and provide our guests with an unforgettable stay.

Key Responsibilities:

- Assist in the development and implementation of training programs for all departments, including front desk, housekeeping, food and beverage, and guest services

- Coordinate and schedule training sessions for new and existing employees

- Create and maintain training materials, including manuals, presentations, and videos

- Conduct training sessions for employees on various topics, such as customer service, company policies, and job-specific skills

- Monitor and evaluate the effectiveness of training programs and make recommendations for improvements

- Assist in the onboarding process for new employees, including orientation and training on company culture and values

- Collaborate with department managers to identify training needs and develop customized training plans

- Keep up-to-date with industry trends and best practices in training and development

- Assist in the preparation and coordination of company-wide events and workshops

- Maintain accurate records of employee training and certifications

- Provide support to employees with any training-related questions or concerns

Qualifications:

- Associate degree in Human Resources, Training and Development, or a related field

- 1-2 years of experience in a training or HR role, preferably in the hospitality industry

- Excellent communication and presentation skills

- Strong organizational and time-management abilities

- Proficient in Microsoft Office and other training software

- Ability to work independently and in a team environment

- Flexible and able to adapt to changing priorities and demands

- Passion for learning and helping others succeed

- Knowledge of adult learning principles and instructional design is a plus

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. Join our team and help us provide exceptional service and experiences to our guests at Princess Hotels & Resorts Jamaica!

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