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Open nowFirst seen 2 days ago

Customer Service Support (For Pooling)

ProSource37 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service Support (For Pooling)ProSource · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ProSource's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Are you a customer-focused professional with strong communication skills? Join ProSource, a trusted virtual staffing solutions provider connecting businesses with top-tier talent from the Philippines. We specialise in supporting industries such as healthcare, administration, and customer service, helping businesses streamline their operations and grow efficiently.

About the Role

We are looking for a Customer Service Support Specialist to provide high-quality assistance to clients, handle inquiries, and ensure a seamless customer experience. This role is ideal for individuals who are proactive, detail-oriented, and passionate about delivering excellent service.

Key Responsibilities

  • Respond to customer inquiries via email, chat, or phone
  • Assist with booking, order processing, and troubleshooting issues
  • Maintain accurate customer records and update databases
  • Resolve customer concerns with professionalism and efficiency
  • Collaborate with the team to improve customer service processes

What We’re Looking For

  • Strong verbal and written communication skills
  • Previous experience in customer service or a related field
  • Ability to handle multiple tasks and work independently
  • Problem-solving skills and a customer-first mindset
  • Familiarity with CRM systems and support tools (a plus, but not required)

Why Join ProSource?

  • Work with an experienced and supportive team
  • Gain valuable experience in customer service and support operations
  • Competitive compensation
  • Fully remote work setup with a flexible and collaborative environment
  • Day shift schedule to align with Australian business hours

Interested? Apply now and be part of a dynamic and growing team!

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One press. We do the rest.

  1. A CV for this posting

    Written against ProSource's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ProSource's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ProSource's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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