The posting
We are seeking an Experienced Express Technician to join our high-volume Ford dealership’s Express Service team. This role focuses on efficient, high-quality quick-service work—oil changes, multi-point inspections, tire rotations, fluid services, filter replacements, and other routine maintenance—while delivering outstanding customer service and upholding Ford’s standards for safety, quality, and productivity. Key Responsibilities • Perform express/quick services on Ford, Lincoln, and other vehicles, including oil & filter changes, tire rotations/balancing, multi-point inspections, fluid top-offs, cabin/engine air filters, battery testing, and basic maintenance per manufacturer guidelines. • Accurately diagnose and address common express-level concerns; escalate complex repairs to the appropriate technician or advisor. • Complete work orders thoroughly and on time, maintaining high productivity while meeting quality and safety standards. • Conduct vehicle multi-point inspections and communicate findings clearly to service advisors. • Maintain a clean, organized, and safe work area; follow all dealership and manufacturer safety protocols. • Use dealership systems (DMS, service scheduling tools, Ford diagnostic software as applicable) to document work, parts usage, and recommendations. • Provide friendly, professional interaction with customers when needed and support a positive team environment. • Stay current on Ford technical updates, service bulletins, and best practices for express lane efficiency. Required Qualifications • Minimum 6 months of hands-on automotive technician experience, with proven experience in express/quick-service or similar high-volume maintenance roles. • Strong mechanical aptitude and proficiency with routine maintenance procedures on modern vehicles (including Ford products preferred). • Valid driver’s license with a clean driving record. • Must have own tools to perform express technician duties • Ability to lift up to 50 lbs, stand for extended periods, work in varying temperatures, and perform physical tasks associated with automotive service. • Basic computer literacy for work-order systems and digital inspection tools. • Reliable, punctual, and customer-focused with strong attention to detail and time management. • High school diploma or equivalent; ability to read and interpret service information, technical manuals, and work orders. Preferred Qualifications • Ford or manufacturer-specific training/certifications (or willingness to complete dealership-sponsored training). • ASE certifications (especially in Maintenance & Light Repair or related areas). • Experience in a Ford dealership or high-volume express service environment. • Familiarity with Ford diagnostic tools, IDS/FDRS, or similar systems. • Bilingual skills (English/Spanish or other) a plus. What We Offer • Competitive hourly pay based on experience, plus performance incentives. • Comprehensive benefits package (medical, dental, vision, 401(k), paid time off, etc.—details provided during interview). • Ongoing manufacturer training and career development opportunities within the dealership. • Modern facility, equipment support, and a team-oriented environment. • Employee vehicle purchase/lease programs and other dealership perks. Schedule Full-time position. Typical dealership service hours (may include some evenings or Saturdays depending on location needs). Overtime opportunities available based on volume. How to Apply Interested candidates should submit a resume highlighting relevant automotive experience. Qualified applicants will be contacted for an interview and skills assessment. We are an equal opportunity employer and value a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
