Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Billing and Collection Assistant

Q2 HR Solutions - Group of Companies328 open roles

Where
Makati, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBilling and Collection AssistantQ2 HR Solutions - Group of Companies · Makati, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Q2 HR Solutions - Group of Companies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Location: Makati City

Work Setup: Fully Onsite

Employment Type: Project-Based, 12 months with possibility of extension

Schedule:

  • Monday to Thursday: 8:00 AM–6:00 PM
  • Friday: 8:00 AM–5:00 PM

The SOW specifies an onsite assignment at The World Centre, Sen. Gil Puyat Avenue, Makati City, with a 12-month deployment that may be extended.

About the Role

The Billing and Collections Assistant supports day-to-day billing, collections, reconciliation, and operational activities within a healthcare/HMO environment. The position is responsible for maintaining accurate billing records, monitoring payments and outstanding accounts, resolving discrepancies, responding to billing-related inquiries, and coordinating with internal teams and external stakeholders.

The role requires strong attention to detail, customer service orientation, documentation skills, and the ability to handle financial transactions and account-related concerns accurately and within required timelines.

Key Responsibilities

Billing Support

  • Assist in preparing and issuing accurate invoices based on contractual agreements and services rendered.
  • Maintain complete and accurate billing documentation, including records related to claims, payments, adjustments, and other transactions.
  • Reconcile billing statements against payments received and identify discrepancies requiring investigation.
  • Respond to billing inquiries from clients, providers, and other stakeholders.
  • Prepare billing reports and summaries covering outstanding balances, trends, discrepancies, and significant billing concerns.
  • Coordinate with Finance, Customer Service, Collections, and other departments to support smooth billing operations.
  • Provide billing documents and information required during internal and external audits.
  • Recommend improvements that may enhance billing accuracy and operational efficiency.

Collections and Accounts Receivable Support

  • Follow up with clients and healthcare providers regarding overdue invoices and outstanding balances.
  • Assist in reconciling accounts receivable and resolving payment discrepancies.
  • Maintain accurate records of collection activities, client communications, payment commitments, and account statuses.
  • Assist with payment arrangements or settlements in accordance with established company policies.
  • Address inquiries regarding payments, balances, and account status.
  • Prepare regular collections reports covering aged accounts, collection progress, and unresolved concerns.
  • Coordinate closely with Billing, Finance, and other relevant teams to maintain accurate invoicing and collection processes.
  • Support audit requirements by providing appropriate collections records and documentation.

Reconciliation and Operations Support

  • Assist in reconciling transactions involving claims, payments, refunds, and reimbursements between internal records and external parties.
  • Investigate discrepancies and coordinate with relevant teams to facilitate timely resolution.
  • Review and process refund and reimbursement requests in accordance with established HMO policies.
  • Maintain accurate records covering reconciliation activities, refunds, reimbursements, and operational transactions.
  • Assist in preparing reports on operational efficiency and issue-resolution activities.

Helpdesk and Stakeholder Support

  • Serve as a frontline point of contact for billing and operational concerns.
  • Troubleshoot billing system errors, payment-processing concerns, account discrepancies, claim-status inquiries, and related issues.
  • Investigate and resolve inquiries from internal and external stakeholders.
  • Escalate complex concerns to the appropriate internal teams when necessary.
  • Clearly communicate applicable billing policies, procedures, and payment options.
  • Handle complaints and concerns professionally, with emphasis on timely problem resolution and positive stakeholder experience.
  • Maintain detailed records of inquiries, resolutions, and customer interactions.

Compliance and Process Improvement

  • Ensure billing, collections, reimbursement, reconciliation, and support activities comply with internal policies, contractual agreements, HMO regulations, and applicable legal requirements.
  • Maintain accurate and complete documentation to support operational, compliance, and audit requirements.
  • Identify opportunities to streamline processes, reduce errors, and improve billing and collection efficiency.
  • Collaborate with cross-functional teams in implementing process improvements and operational best practices.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Q2 HR Solutions - Group of Companies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Q2 HR Solutions - Group of Companies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Q2 HR Solutions - Group of Companies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.