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Open nowFirst seen 4 hours ago

VIP Manager

Q2 HR Solutions - Group of Companies326 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowVIP ManagerQ2 HR Solutions - Group of Companies · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Q2 HR Solutions - Group of Companies's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: first seen 4 hours ago

The posting

About the Role

We're looking for an experienced VIP Manager to lead our VIP operations within the online casino and sportsbook industry. You'll play a key role in building strong relationships with high-value players, leading a team, and improving VIP retention and revenue performance.

What You'll Do

  • Lead and develop a team of VIP Account Managers and Player Development professionals.
  • Manage relationships with high-value casino players, ensuring personalized and professional service.
  • Develop and improve VIP programs, including loyalty rewards, promotions, and retention strategies.
  • Drive VIP revenue growth by improving player retention, reactivation, and engagement.
  • Monitor VIP portfolio performance, player activity, and team targets.
  • Work closely with Marketing, Payments, and Compliance teams to deliver VIP experiences that meet responsible gaming standards.

What We're Looking For

  • At least 7 years of experience in VIP or high-value player management within the gaming/casino industry.
  • Minimum 2 years of leadership or supervisory experience, preferably managing VIP Account Managers or Casino Hosts.
  • Proven experience managing VIP portfolios, player retention, and revenue targets.
  • Strong understanding of casino operations, VIP loyalty programs, and responsible gaming requirements.
  • Experience using CRM systems and performance reports to monitor player activity and results.
  • Excellent communication, relationship management, and leadership skills.

Nice to Have

  • Experience in online casino, iGaming, or sportsbook operations.
  • Background in VIP program development and player reactivation campaigns.
  • Certifications in gaming operations, CRM, or responsible gambling.
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  1. A CV for this posting

    Written against Q2 HR Solutions - Group of Companies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Q2 HR Solutions - Group of Companies's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Q2 HR Solutions - Group of Companies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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