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Open nowFirst seen 5 days ago

HR Operations Specialists

Q2 HR Solutions - Group of Companies328 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowHR Operations SpecialistsQ2 HR Solutions - Group of Companies · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Q2 HR Solutions - Group of Companies's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Purpose

The HR Operations Specialist is responsible for delivering end-to-end HR operational support throughout the employee lifecycle, including employee engagement initiatives and office administration. This role serves as the first point of contact for employee HR-related concerns, ensuring a positive employee experience while maintaining compliance, accuracy, and operational efficiency.

The role works closely with HR leadership and cross-functional teams to continuously improve HR processes, strengthen employee engagement, and support a well-managed and productive workplace.

Key Duties and Responsibilities

HR Operations & Employee Services

  • Serve as the first-line support for employees and managers on HR policies, procedures, and general HR inquiries
  • Maintain accurate and up-to-date employee records in the HR information system (HRIS)
  • Support HR reporting requirements and data accuracy
  • Assist in the review, updating, and development of HR policies, guidelines, and templates
  • Escalate complex issues, risks, or recurring concerns to HR leadership for resolution

Employee Engagement & Experience

  • Coordinate employee engagement initiatives such as wellness programs, recognition activities, and team events
  • Support internal communications and feedback mechanisms to enhance employee experience and engagement
  • Participate in continuous improvement initiatives using insights from employee feedback and case management data

Office Management & Administration

  • Oversee day-to-day office operations, including supplies, facilities, and vendor coordination
  • Ensure the office environment is safe, organized, and conducive to productivity
  • Coordinate with IT and external vendors to address workplace and employee-related operational needs

HR Projects & Continuous Improvement

  • Support HR projects such as process improvement initiatives, compliance reviews, audits, and training delivery
  • Contribute to identifying process gaps and recommending practical solutions
  • Collaborate with cross-functional teams to support change initiatives and operational improvements

Qualifications and Requirements

  • Bachelor's degree in any discipline
  • Proven experience in HR operations, employee services, or office administration
  • Working knowledge of local labor laws and HR compliance requirements
  • Strong organizational and attention-to-detail skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proactive, adaptable, and solutions-oriented mindset

Skills and Competencies

  • Strong interpersonal and relationship-building skills
  • Professional, ethical, and high-integrity work approach
  • Calm and effective problem-solving under pressure
  • Ability to handle confidential information with discretion
  • Data-driven mindset with the ability to use insights for process improvement
  • Collaborative team player with a positive and proactive attitude

Experience Highlights

  • Supporting HR processes across the employee lifecycle
  • Handling employee queries and resolving concerns efficiently
  • Coordinating employee engagement and wellness initiatives
  • Managing office operations and vendor relationships
  • Drafting and reviewing HR policies, documentation, and communications
  • Supporting HR projects, audits, and change initiatives
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