Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Patient Care Advisor

Q2 HR Solutions - Group of Companies328 open roles

Where
Taguig, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Care AdvisorQ2 HR Solutions - Group of Companies · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Q2 HR Solutions - Group of Companies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About the Role

Location: BGC, Taguig City Work Schedule: Midshift, with flexibility to align with UK working hours

The Patient Care Advisor helps patients access healthcare services by managing appointment bookings, answering telephone inquiries, and coordinating follow-ups. Supporting an international healthcare provider, you will help make each stage of the patient journey clear, organized, and reassuring—from the first referral through to the final report.

Key Responsibilities

  • Handle inbound calls from patients who need to book or amend appointments.
  • Answer patient inquiries over the phone, providing clear information and helpful support.
  • Conduct telephone triage consultations to establish risk scores and eligibility for further assessment, following established procedures.
  • Contact patients who need follow-up appointments and arrange bookings within recommended UK National Health Service (NHS) guidelines.
  • Escalate patient concerns and other issues to the appropriate team promptly.
  • Maintain accurate and updated patient information in internal systems to support reporting.
  • Follow quality assurance procedures to meet required service and national standards.
  • Build effective working relationships with colleagues and key stakeholders to support a smooth patient experience.

What You'll Bring

  • At least two years of BPO experience is an advantage.
  • Clear communication skills and a respectful, patient-focused approach.
  • Strong organizational skills, attention to detail, and a commitment to punctuality.
  • The ability to stay calm, focused, and professional in a fast-paced environment.
  • Sound judgment, initiative, and a proactive approach to resolving concerns.
  • A collaborative attitude and openness to feedback and different perspectives.
  • Flexibility to work midshift and adjust working hours to align with UK operations.
  • Integrity, accountability, and a commitment to high-quality service.
  • A willingness to share ideas and continuously improve the way patients are supported.

Make a difference through every conversation by helping patients access the care and support they need.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Q2 HR Solutions - Group of Companies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Q2 HR Solutions - Group of Companies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Q2 HR Solutions - Group of Companies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.