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Open nowFirst seen 5 days ago

Retail Officer for Maison

Q2 HR Solutions - Group of Companies328 open roles

Where
Makati City, Metro Manila, Philippines
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Your applicationOpen nowRetail Officer for MaisonQ2 HR Solutions - Group of Companies · Makati City, Metro Manila, Philippines
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About the Job

Step into a premium retail role where you engage high-value clients, deliver personalized experiences, and drive sales through relationship-building and strategic client engagement.

Key Responsibilities

Sales & Client Experience

  • Drive client acquisition and conversion lead to successful sales
  • Deliver tailored, high-touch service to VIP and high-net-worth clients
  • Conduct private viewings and personalized selling sessions
  • Organize exclusive client events and engagement activities
  • Achieve monthly and annual sales targets

Operations & Showroom Excellence

  • Ensure seamless end-to-end client journey in the showroom
  • Maintain showroom standards, ambiance, and overall presentation
  • Implement SOPs and monitor team execution
  • Coordinate with internal teams and external suppliers
  • Manage reports, inventory, and daily operations efficiently

Client Engagement & Partnerships

  • Develop initiatives to increase walk-ins and client engagement
  • Execute client appreciation programs for loyal clients
  • Build partnerships with lifestyle and hospitality partners
  • Represent the brand in events and external engagements

Team Support & Development

  • Train and guide team members on service standards and SOPs
  • Support performance improvement through coaching and feedback

Qualifications

  • Experience in retail, luxury sales, or client-facing roles
  • Strong customer service and relationship management skills
  • Excellent communication and presentation skills
  • Comfortable handling high-end clientele with professionalism
  • Highly organized and detail-oriented
  • Experience in CRM or retail systems is a plus

Benefits

  • Competitive salary package
  • Exposure to premium retail and high-value clients
  • Career growth in a dynamic and client-focused environment

Why Join Us

  • Work with high-value clients in a premium retail setting
  • Be part of curated client experiences and exclusive events
  • Grow your career in luxury sales and relationship management
  • Join a team that values service excellence and professionalism
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