Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 180 days ago

100000002747.Manager, Infrastructure & Service Management

QF12 open roles

Where
Qatar
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen now100000002747.Manager, Infrastructure & Service ManagementQF · Qatar

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on QF's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. QF postings stay open a median of 13 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 180 days ago

QF median: 13 days open

The posting

Job Description

Job Purpose:

Contribute to Qatar National Library’s mission and vision by ensuring the reliability, security, resilience, and sustainability of the library’s technology environment. This role contributes to QNL’s overall operational excellence by providing a stable and secure digital foundation that supports uninterrupted access to services, systems, and resources for staff and users across the organization. Through strategic infrastructure planning and service management, the position ensures that IT services align with organizational priorities, mitigate operational risk, enhance user experience, and support QNL’s long-term objectives as a national and global knowledge institution.

Key Result Areas:

➢

Oversee the planning, implementation, operation, and maintenance of IT infrastructure and network services to ensure availability, reliability, scalability, and optimal performance aligned with organizational needs.

➢

Lead the design and management of network architecture, infrastructure capacity planning, system monitoring, and performance optimization to ensure high availability of critical systems, including backup and disaster recovery readiness.

➢

Manage infrastructure and network security operations, including firewalls, intrusion detection/prevention systems, VPNs, access controls, and vulnerability management, ensuring compliance with internal policies and external audit requirements.

➢

Develop, implement, and enforce information security policies, procedures, and controls, including risk assessments, security monitoring, and incident response management.

➢

Lead and manage the IT infrastructure and support teams, fostering a high-performance, inclusive, and service-oriented culture while ensuring effective prioritization and resource allocation.

➢

Oversee IT service desk and end-user support operations, ensuring timely resolution of incidents, SLA compliance, user satisfaction, and continuous improvement of support processes.

➢

Implement and manage IT service management processes, including incident, problem, change, asset, and configuration management, ensuring proper documentation, governance, and standardization across infrastructure components.

➢

Manage assigned budgets, vendor relationships, contracts, and service providers to ensure cost-effective delivery of services in alignment with QNL policies and strategic objectives.

➢

Promote continuous improvement through process optimization, automation initiatives, staff development, and end-user awareness and training programs.

➢

Strengthen security posture by addressing vulnerabilities, enforcing access controls, and ensuring compliance with internal policies and external audit requirements.

➢

Implement and manage incident, problem, and change processes, maintain accurate asset and configuration records, and enforce standardization across infrastructure components.

➢

Ensure high availability of critical systems through proactive monitoring, maintenance, and capacity planning, supported by robust backup and disaster recovery procedures

➢

Other duties as assigned and defined by the scope, purpose, and spirit of the institution.

Minimum Knowledge, Skills & Experience:

➢

Bachelor’s degree in information technology/systems (or equivalent).

➢

8-10 years of relevant, progressively responsible full-time experience in managing infrastructure, implementing, and managing large infrastructures and IT Service Management

➢

Experience in planning, implementing, and maintaining infrastructure projects in alignment with organizational objectives.

➢

Ability to monitor and manage infrastructure capacity, utilization, and performance metrics.

➢

Knowledge of industry standards and best practices for infrastructure management and maintenance

➢

Ability to conduct risk assessments and vulnerability scans to identify security threats and vulnerabilities.

➢

Outstanding planning and time management skills.

➢

Outstanding interpersonal, communication and presentation skills in both English and Arabic.

➢

Excellent writing skills - ability to write reports and communicate and articulate ideas clearly and concisely.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against QF's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on QF's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    QF's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.