Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Contact Centre Consultant - Townsville

qldcountry12 open roles

Where
Townsville QLD, Australia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowContact Centre Consultant - Townsvilleqldcountry · Townsville QLD, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on qldcountry's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

Contact Centre Sales Consultant Full Time permanent Townsville or Brisbane   We currently have a vacancy for a Contact Centre Consultant to join our friendly team in our Contact Centre. This is a full time position based on a 38 hour week in our Townsville Head Office or Brisbane Admin Office.    At Queensland Country Bank, our Members matter most and our frontline teams are crucial in ensuring we provide the best possible experience.  As a Contact Centre Consultant, you will be required to provide timely, accurate and friendly assistance both over the phone and online. You will also be required to deliver quality solutions by discovering referral opportunities for new products and services that meet or exceed our Members needs.   Our Contact Centre is open from 8:00am to 5.30pm Monday to Friday and 8.30am to 2.30pm Saturday. You will be required to work on a rotating roster during these hours and Saturday mornings on a roster basis.   About You

Exceptional customer service skills The ability to have genuine conversations with customers to resolve enquiries at the first point of contact Intermediate Microsoft office suite skills Excellent written and verbal communication skills Demonstrated ability to work in a team environment and contribute to team goals

  About Us: Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.   Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.     Our Benefits  

Work life balance and flexible working options Birthday Leave Community Volunteer Leave Access to an Employee Assistance Program (EAP) Access to our Wellness Program Discounts on your Banking and Health Insurance products Cultural lunches and social clubs Excellent training and development opportunities

  How to Apply   To apply for this role please follow the links or apply via our Careers Page.   To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on (07) 4758 8214. Applications close 14 October 2026.   If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.   Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.  

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against qldcountry's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on qldcountry's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    qldcountry's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.