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Open nowFirst seen 16 hours ago

Client Services Team Manager

Quarsh33 open roles

Where
London, United Kingdom
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Your applicationOpen nowClient Services Team ManagerQuarsh · London, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Quarsh's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: first seen 16 hours ago

The posting

Join Our Client's Team as a Client Services Team Manager!

Our client is looking for a Client Services Team Manager with a positive, growth mindset to lead their team. As a Client Services Team Manager, you will oversee the client services team, ensuring the delivery of high-quality administration across the full lifecycle of client acquisition and management. You will play a crucial role in maintaining client satisfaction and supporting the professional development of your team members.

Why You Should Apply:

  • Leadership Opportunity: Lead a dedicated team, fostering a collaborative and high-performing environment.
  • Career Growth: Our client supports your aspirations, offering opportunities to grow within the financial advice profession or other areas.
  • Supportive Culture: The company's values of ownership, focus, positivity, and doing the right thing create a collaborative and positive workplace.

Skills and Experience You Need:

  • Technical Competence: Proficiency in using CRM systems and Microsoft Office is essential. Experience with financial platforms like CURO or Transact is a major advantage (training provided).
  • Leadership Skills: Proven experience in managing and developing a team, with strong organisational and communication skills.
  • Client Interaction: Confidence in talking to clients and handling their queries directly is crucial. You'll need to be well-organised and have excellent attention to detail.
  • Ethics and Integrity: High standards of ethics and integrity are a must. You should be diligent and able to chase matters to completion.
  • Desirable Experience: Prior experience in the financial advice profession or similar roles is beneficial. Progression in Certificate or Diploma in Financial Planning is desirable but not essential.

What's in It for You:

  • Skill Development: Gain experience with CRM systems, Microsoft Office, and financial platforms like CURO or Transact.
  • Client Interaction: Build your confidence and communication skills by directly engaging with clients and supporting their needs.
  • Professional Growth: Stay updated with financial products and legislation through continuous professional development (CPD).

Benefits:

  • Competitive salary (dependent on experience)
  • Discretionary bonus
  • 4x Death in Service
  • Group Income Protection
  • Auto-enrolment pension
  • Private Medical Insurance, including Optical and Dental cover (subject to probation)
  • 25 days annual leave + Bank holidays and Christmas close period
  • Season ticket loan scheme
  • Ride to work scheme
  • CII Membership sponsored
  • Exam support, with study leave
  • Payroll giving option
  • Hybrid working policy: work (up to) 2 days per week from home
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Quarsh's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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