Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 28 hours ago

Operations Director

Quarsh33 open roles

Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations DirectorQuarsh

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Quarsh's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 28 hours ago

The posting

Operations Director

Quarsh | B Corp Certified Hampshire, England, United Kingdom (On-site)

Job Title: Operations Director

Location: Hook, Hampshire, UK

Salary: £80-90k

The Company:

Our client, a family-run, successful and award-winning service business, is searching for a highly commercial Operations Director who can drive team performances with diplomacy and decency. Committed to supporting clients with care, trust, and integrity, our core values guide everything we do:

  • Give Your Best for Everyone: Strive for excellence in every interaction.
  • Care Passionately: Approach each task with empathy and dedication.
  • Keep Promises: Build trust by delivering on commitments.
  • Do the Right Thing: Uphold integrity, even when its challenging.
  • Have a Can-Do Attitude: Embrace challenges and deliver solutions.

Core Purpose:

As Operations Director, you will oversee all operational activities across the business to ensure the smooth running of our five operational teams. Your leadership will promote an excellent and consistent service, ensure KPIs are met, and contribute to the strategic leadership and planning of the business as a key member of the leadership team.

Key Responsibilities:

  • Daily Operations: Oversee daily operations of services, logistics, and customer interactions through effective management of five operational teams.
  • Workflow Management: Monitor and refine workflows to improve efficiency and maintain consistently high-quality service. Track KPIs and other key metrics to drive continuous improvement.
  • Leadership: Provide direct leadership to five team leaders, fostering a high-performance culture within their teams, ensuring continual development and a focus on delivering exceptional client service.
  • Customer Experience: Ensure all client experiences align with the values and purpose of the business. Track customer feedback and personally manage any customer issues or complaints, ensuring they are resolved effectively.
  • Strategic Support: Collaborate with the Managing Director to deliver the strategic business plan.
  • Budget Oversight: Work closely with the Finance and Admin team and the MD to manage operational budgets and ensure performance against financial targets.

Candidate Profile:

Personal Behaviours:

  • Focussed on delivering quality in every aspect of operations.
  • An excellent communicator capable of building trust and clarity.
  • An inspirational leader with the ability to motivate and develop teams.
  • Strong emotional intelligence, particularly when dealing with sensitive client situations.

Technical Skills:

  • Skilled in managing multi-functional operational teams.
  • Expertise in driving quality and continuous improvement initiatives.
  • Strong ability to manage performance through KPIs and performance data.
  • A proven track record of delivering a customer-focused service.

Qualifications/Experience:

  • Significant experience managing multi-functional teams in a service-driven environment.
  • Extensive operational experience in a client-facing role.
  • Familiarity with working in health and safety-conscious environments.
  • A background in achieving results within operational performance frameworks.

How to Apply:

If you are a dynamic leader with a proven track record in operational management, we would love to hear from you.

Why Join Us?

You'll have the opportunity to work in a business that truly makes a difference in peoples lives, surrounded by a dedicated and compassionate team. You'll also be upholding our core values, ensuring every client receives the care they deserve.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Quarsh's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Quarsh's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Quarsh's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.