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Open nowPosted 2 days ago

Analista de Suporte Jr. (Qcertifica)

QuickSoft12 open roles

Where
Blumenau, SC, BR
Work mode
Hybrid
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Your applicationOpen nowAnalista de Suporte Jr. (Qcertifica)QuickSoft · Blumenau, SC, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on QuickSoft's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. QuickSoft postings stay open a median of 16 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 2 days ago

QuickSoft median: 16 days open

The posting

🚀 Analista de Suporte Jr. 🚀

Você deseja contribuir para a transformação digital de uma empresa de médio porte em rápido crescimento? Então essa pode ser a oportunidade perfeita para você!

Na Quick Soft, nosso propósito é desenvolver o mercado de crédito através de tecnologia superior. Oferecemos uma suíte completa de soluções para o mercado de antecipação de recebíveis.

Estamos em busca de um(a) Analista de Suporte Jr para fornecer assistência técnica aos usuários, realizando atendimentos de baixa e média complexidade.

O que você vai fazer:

🌐 Realizar atendimento e suporte aos clientes do Qcertifica, sempre orientado a proporcionar uma excelente experiência ao cliente.

🛠️ Fornecer orientação aos clientes por telefone, e-mail e Whatsapp sobre o uso correto do Qcertifica.

📖 Participar de reuniões com clientes para entender melhor as suas necessidades e fornecer soluções adequadas quando necessário.

🛂 Realizar treinamentos sobre as funcionalidades do Qcertifica.

💻 Documentar as soluções aplicadas, criando e revisando manuais e FAQs para clientes e equipe interna.

🔍Trabalhar em conjunto com o suporte e especialistas em produto, garantindo que os problemas dos clientes sejam resolvidos com agilidade e precisão.

O que você precisa ter:

🎓 Ótima comunicação verbal e escrita.

🗃️ Organização e gestão do tempo.

🔍 Perfil analítico e foco em solução.

🖥️ Conhecimento básico sobre certificado digital.

🛂 Ensino superior completo ou cursando.

Você se destacará se também tiver:

🛡️ Já ter atuado com ferramentas de certificado digital.

📐 Experiência com atendimento ao cliente.

🚀 Experiencia com sistemas de chamado.

Por que embarcar nessa viagem conosco?

Você estará se juntando a uma equipe que está na vanguarda da tecnologia para o mercado financeiro, em uma empresa que não só valoriza suas ideias mas também incentiva seu crescimento profissional. Juntos, vamos além dos limites para criar soluções que não apenas atendem, mas definem o futuro do mercado financeiro.

🌌 Se você está pronto(a) para essa jornada, aplique agora e mostre que você tem o que é necessário para ser parte dessa missão! 🌌

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    The review screen in CV Rocket: how each CV was read, round by round.

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