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Open nowPosted 36 days ago

Digital PRO

Rak Bank49 open roles

Where
United Arab Emirates
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Your applicationOpen nowDigital PRORak Bank · United Arab Emirates
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Rak Bank's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Rak Bank postings stay open a median of 11 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 36 days ago

Rak Bank median: 11 days open

The posting

Job Description

What You’ll Be Doing:

  • Promote digital literacy among customers and staff through training and support.
  • Educate customers on the bank’s digital products and services to encourage adoption.
  • Enhance customer experience by assisting with digital banking and mobile app usage
  • Drive digital adoption by guiding customers through tablet-assisted onboarding.
  • Collaborate to identify opportunities for operational efficiency using digital tools.
  • Coordinate digital initiatives with other departments via the Branch Manager.
  • Stay updated on digital trends and technologies to leverage innovations effectively.
  • Provide expert guidance and resolve customer queries while upholding the bank’s service standards and code of conduct.
  • Ensure compliance with Business Continuity Management protocols.
  • Foster relationships across departments to support business objectives.
  • Cross-sell bank products in alignment with the Customer Protection Framework.
  • Ensure customers receive appropriate product information, including terms and conditions via digital method.
  • Bridge the gap between digital and in-branch experiences by helping customers integrate digital tools into their banking routines.
  • Educate customers on digital security best practices, including identifying phishing and vishing threats.
  • Gather and share customer feedback on digital experiences to inform service improvements.
  • Encourage customers to leave Google reviews reflecting their service experience.

What You Should Have:

  • Behavioural Competencies: Fostering teamwork, Building collaborative relationships, Conceptual thinking
  • Functional Competencies: Attention to detail, Effective communication, Technical proficiency, Initiative
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    The review screen in CV Rocket: how each CV was read, round by round.
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