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Open nowPosted 87 days ago

Senior Vice President & Head - Facilities Management, Corporate Services & Workplace Experience

Rak Bank49 open roles

Where
United Arab Emirates
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Your applicationOpen nowSenior Vice President & Head - Facilities Management, Corporate Services & Workplace ExperienceRak Bank · United Arab Emirates
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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Rak Bank postings stay open a median of 11 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 87 days ago

Rak Bank median: 11 days open

The posting

Job Description

What You'll Be Doing:

Facilities Management & Engineering Operations

  • Lead enterprise-wide facilities management and engineering operations across the Bank's portfolio.
  • Oversee critical infrastructure, building systems, and asset lifecycle management.
  • Drive engineering excellence through optimized maintenance strategies and operational resilience programs.
  • Ensure compliance with engineering standards, health & safety requirements, and regulatory obligations.
  • Manage outsourced facilities management providers through robust governance and performance frameworks.

Workplace Experience & Hospitality

  • Develop and implement workplace experience strategies that enhance employee engagement, wellbeing, and productivity.
  • Establish workplace service standards and customer experience frameworks.
  • Drive innovation through smart workplace technologies and workplace analytics.
  • Improve workplace utilization and employee satisfaction through data-driven decision making.
  • Build a hospitality-led service culture across the organization.

Corporate Services Leadership

  • Lead enterprise-wide corporate services and support functions.
  • Oversee travel, transportation, fleet management, workplace support services, and related corporate operations.
  • Manage government relations, permits, licenses, and statutory requirements.
  • Drive standardization, operational efficiency, and continuous service improvements.
  • Ensure consistent and high-quality service delivery across all corporate services functions.

Transformation, Technology & Innovation

  • Drive digital transformation initiatives across facilities and workplace operations.
  • Lead implementation of CAFM/IWMS platforms, smart building technologies, IoT-enabled monitoring, and predictive maintenance solutions.
  • Champion automation and technology-enabled service delivery models.
  • Leverage analytics and operational data to improve performance, efficiency, and workplace outcomes.
  • Identify innovative solutions that enhance operational resilience and employee experience.

Financial Management & Governance

  • Manage operational and capital budgets while delivering cost optimization opportunities.
  • Develop governance frameworks, service standards, KPIs, and operating procedures.
  • Lead procurement planning, contract governance, and vendor management activities.
  • Ensure compliance with internal policies, audit requirements, and regulatory standards.
  • Drive measurable improvements in service quality, productivity, and return on investment.

What We're Looking For:

Education

  • Bachelor's Degree in Mechanical Engineering or Electrical Engineering (mandatory).
  • MBA or Master's Degree in Engineering, Facilities Management, Real Estate, or Business Administration preferred.

Professional Certifications

  • CFM, FMP, IWFM, PMP, PRINCE2, LEED AP, WELL AP, NEBOSH, IOSH, or similar certifications are highly desirable.

Experience

  • 18-20 years of progressive leadership experience within Facilities Management, Engineering Operations, Corporate Real Estate, Workplace Experience, or Corporate Services.
  • Minimum 10 years leading enterprise-wide facilities and workplace operations across large multi-site environments.
  • Proven experience managing mission-critical facilities, data centres, and critical engineering infrastructure.
  • Extensive experience managing outsourced facilities management providers and complex service contracts.

Industry Exposure

  • Strong knowledge of HVAC systems, chiller plants, HVAC controls, electrical infrastructure, substations, UPS systems, generators, fire and life safety systems, BMS, MEP systems, and critical facilities.
  • Experience implementing smart building technologies, CAFM/IWMS platforms, predictive maintenance programs, and automation initiatives.
  • Proven track record delivering operational efficiency, asset reliability, sustainability improvements, and enhanced workplace experiences.

What’s In It For You:

  • Competitive, performance-linked compensation.
  • Medical coverage for you and your family.
  • Comprehensive life insurance.
  • Opportunity to lead enterprise-wide facilities and workplace transformation initiatives.
  • Exposure to large-scale operational, workplace, and technology modernization programs.
  • The ability to shape the workplace experience across one of the UAE's leading banks.
  • A collaborative, innovation-focused environment committed to excellence and continuous improvement.

Skills:

  • Facilities Management Leadership: Expertise in managing large, complex property and facilities portfolios.
  • Engineering Operations: Deep technical knowledge of critical infrastructure and building systems.
  • Workplace Experience: Proven ability to create engaging, productive, and technology-enabled workplaces.
  • Digital Transformation: Experience implementing smart building technologies, CAFM/IWMS platforms, and automation solutions.
  • Commercial Acumen: Strong budget management, vendor governance, and cost optimization capabilities.
  • Strategic Leadership: Ability to drive enterprise-wide transformation and operational excellence initiatives.
  • Stakeholder Management: Strong influencing, communication, and relationship-building skills across senior stakeholders and external partners.
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