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Open nowPosted 8 days ago

Medewerker Customer Service Frontoffice

Randstad394 open roles

Where
Brugge, Belgium
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Your applicationOpen nowMedewerker Customer Service FrontofficeRandstad · Brugge, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Randstad's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Randstad postings stay open a median of 10 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 8 days ago

Randstad median: 10 days open

The posting

Heb jij een passie voor commercieel klantcontact, affiniteit met technische oplossingen zoals raambekleding en haal je energie uit het adviseren van dealers en klanten? Voor een stabiele, internationale onderneming met sterke lokale verankering zoekt Randstad een Medewerker Customer Service Frontoffice.

In deze spilfunctie ben jij het eerste aanspreekpunt voor klanten en dealers en vertaal je hun noden moeiteloos naar concrete commerciële en technische oplossingen.

  • Interesse & affiniteit: Je hebt aantoonbare interesse in technische producten zoals raambekleding en maatwerkoplossingen.
  • Talenkennis: Je drukt je vlot en professioneel uit in het Nederlands en het Frans (zowel gesproken als geschreven). Kennis van het Engels is een welkome meerwaarde.
  • Werkstijl: Je bent gestructureerd, stressbestendig en behoudt zonder moeite het overzicht, ook tijdens piekmomenten.
  • Commerciële ingesteldheid: Je bent klant- en oplossingsgericht, luistert actief en denkt proactief mee met de vraag van de klant.
  • Digitale vaardigheden: Je werkt vlot met MS Office 365; voorkennis van een CRM-systeem is een troef.

Als Medewerker Customer Service Frontoffice combineer je deskundig advies met een nauwkeurige order- en offerteopvolging. Je bouwt sterke relaties op met klanten en bent de commerciële ambassadeur van het bedrijf.

Jouw voornaamste taken:

  • Offerte- en orderbeheer: Zelfstandig opmaken, uitsturen en nauwgezet opvolgen van offertes en bestellingen.
  • Advies & support: Klanten technisch en commercieel begeleiden bij hun vragen en keuzes voor maatwerk.
  • Interne coordinatie: Nauw overleggen met binnen- en buitenlandse productievestigingen en interne teams rond levertermijnen en productspecificaties.
  • Dossierbeheer: Zorg dragen voor een correcte administratieve verwerking en registratie van alle klantinformatie.
  • Service excellence: Proactief zorgen voor een vlotte communicatie, hoge klanttevredenheid en professionele dienstverlening.

Posting text belongs to the employer. Removal requests: contact us.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Randstad's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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