The posting
Purpose: Responsible for managing the “guest experience” and upkeep of the work environment, which creates the all-important “first impression” of Ravago. Areas of Responsibility / Tasks: Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. 1. Essential Functions a) Assist in ordering office supplies, equipment, and submit recommendations for furniture replacement and/or repair. b) Create maintenance work orders for facilities. c) Assist with local employee engagement events. d) Review events calendar daily for Stratosphere, Titan and Atlas on 15th floor and other large conference spaces. Ensure conference rooms are prepped and ready each day (restocking coffee, water, refreshments, etc.). e) Responsible for duties such as replacing toner cartridges in company printers and distribute office supplies to key distribution points per floor. f) Act as a backup for all mail-related duties. g) Responsible for taking monthly inventory of office supplies, receiving and stocking products as needed (work with Executive Assistants and Office Services to ensure required amount is ordered). h) Assist with sourcing boxes for package shipping preparation. i) Assist with all office moves. j) Assist with duties such as coordination of carpet cleaning and removal of upholstery stains on workstation panels. k) Be part of, set up for, and support all major events on-site throughout the company, specifically those happening on the 15th floor (at times may require an earlier start to receive breakfast and/or stay later to assist with clean up and resetting efforts). l) Support the Office Services Team with other duties as assigned. Supervisory Responsibilities: 1. Not Applicable Competencies; Knowledge, Skills, Abilities (KSA): To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture. 1. Confidentiality is a MUST. 2. The ability to operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer. 3. Excellent verbal and written communication skills 4. Working knowledge of mail processes such as postage machine, UPS, and Federal Express. 5. Multi-tasking, organization and time-management skills is important, with the ability to prioritize tasks. 6. Professional appearance, demeanor and presence. 7. Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams). Ability to maneuver various online platforms and/or software. 8. Attention to details. 9. Ability to work both independently and in a team environment. 10. Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice. Minimum Qualifications / Education / Experience / Certifications: 1. Education: a. High school diploma. Associates degree preferred. 2. Experience: a. Proven work experience as a receptionist, front office representative or similar role preferred b. 3 or more years’ office services/facilities experience preferred. Hands-on experience with office equipment (e.g. computers, copy machines and printers) 3. Licenses / Certifications: a. Valid driver’s license – required 4. Language: a. Proficiency in English required b. Bi-Lingual – Spanish or Portuguese is a plus Work Environment / Conditions: The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore 1. Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office. 2. Must be comfortable working in a non-climate-controlled environment. 3. This position is an in-office role. Physical Requirements / Demands: The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. 1. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis. 2. Push, pull, and lift to 50lbs on a weekly basis. 3. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time. 4. Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling). 5. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 6. Ability to sit, walk, climb, and kneel for extended periods of time throughout the day. 7. Use of hands to finger, handle or feel objects, tools, or controls. 8. Ability to endure hot and cold temperatures. 9. Must have color vision. Acknowledgement: This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.
