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Open nowPosted 6 days agoWe saw it 21 min after it went up

Réceptionniste (H/F)

Relais & Châteaux516 open roles

Where
Paris, IDF, France
Work mode
On site
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Your applicationOpen nowRéceptionniste (H/F)Relais & Châteaux · Paris, IDF, France
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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Relais & Châteaux postings stay open a median of 56 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 6 days ago

Relais & Châteaux median: 56 days open

The posting

Description de l'entreprise

Depuis 1979, le Relais Christine incarne l’élégance intemporelle de la Rive Gauche. Niché dans le mythique quartier de Saint-Germain-des-Prés, notre boutique-hôtel 5★ membre Relais & Châteaux séduit artistes, amoureux de Paris et grands romantiques par son atmosphère chaleureuse et son service raffiné. Entièrement repensé par la décoratrice Laura Gonzalez, il a su préserver l’âme de l’ancienne demeure privée qu’il fut autrefois.

Avec ses 48 chambres et suites, son jardin fleuri, ses salons intimistes et son Spa Guerlain installé sous les voûtes du XIIIᵉ siècle, le Relais Christine, offre une expérience unique, récompensée d’une Clef Michelin.

Description du poste

Véritable ambassadeur(drice) de notre établissement, le/la réceptionniste joue un rôle clé dans l'expérience client. Nous recherchons une personne accueillante, rigoureuse et attentive aux détails pour rejoindre notre équipe.

Vos missions principales :

  • Assurer l'accueil physique et téléphonique des clients avec professionnalisme et courtoisie ;
  • Informer et conseiller la clientèle sur les conditions de séjour, les formalités, les tarifs, les services, les produits et les éventuelles promotions de l'hôtel ;
  • Réaliser les opérations de check-in et de check-out des clients individuels et groupes, dans le respect des procédures en vigueur ;
  • Veiller à la fiabilité et à l'exactitude des informations clients ;
  • Anticiper les besoins des clients et répondre efficacement à leurs demandes afin de garantir leur satisfaction ;
  • Promouvoir les services et prestations de l'hôtel ;
  • Gérer la facturation et les encaissements ;
  • Assurer la transmission des informations nécessaires aux différents services de l'établissement ;
  • Suivre les arrivées et départs des clients en coordination avec les équipes internes.

Qualifications

Qualifications

  • Issu(e) d'une formation en hôtellerie, vous disposez d'une première expérience réussie en réception
  • Doté(e) d'un excellent sens du service, vous faites preuve d'un très bon relationnel et d'un savoir-être irréprochable
  • Organisé(e), rigoureux(se) et dynamique, vous appréciez le travail en équipe
  • Vous maîtrisez l'anglais courant ; la connaissance d'une seconde langue est un atout

Informations supplémentaires

  • 2 jours de repos consécutifs
  • Pourboires attractifs
  • Contrat 37h en CDI
  • Prime de fin d'année
  • Accès au comité d'entreprise
  • Mutuelle et prévoyance d'entreprise
  • Prime de fin d'année et participation
  • Remboursement à hauteur de 50% des transports parisien
  • Carte réduction -30% dans des restaurants parisiens
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