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Open nowPosted 19 days ago

Front Desk Agent

Remington Hotels433 open roles

Where
El Paso, TX, USA
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Your applicationOpen nowFront Desk AgentRemington Hotels · El Paso, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Remington Hotels's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Remington Hotels postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 19 days ago

Remington Hotels median: 1 days open

The posting

What you will be doing

  • Welcome and greet guests in a friendly and professional manner.
  • Complete guest check-ins and check-outs accurately and efficiently.
  • Provide information about hotel amenities, services, local attractions, and dining options.
  • Respond to guest questions, requests, and concerns promptly and professionally.
  • Process payments, room charges, and other transactions accurately.
  • Maintain accurate guest information and follow hotel procedures.
  • Answer telephone calls and assist guests with reservations and general inquiries.
  • Monitor room availability and assist with room assignments.
  • Communicate effectively with Housekeeping, Maintenance, Food & Beverage, and other departments.
  • Maintain a clean, organized, and professional front desk area.
  • Promote hotel services and Marriott Bonvoy benefits when appropriate.
  • Follow all hotel safety, security, and guest-service standards.
  • Protect guest privacy and confidential information.
  • Address guest concerns and escalate issues to management when necessary.
  • Assist with other front office duties as needed.

Requirements

  • Previous hotel or customer service experience preferred.
  • Previous Front Desk experience is a plus.
  • Excellent communication and interpersonal skills.
  • Friendly, professional, and welcoming personality.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and remain calm in a fast-paced environment.
  • Basic computer skills; hotel property-management system experience is a plus.
  • Professional appearance and good personal hygiene.
  • Reliable, dependable, and punctual.
  • Ability to work independently and as part of a team.
  • Open availability for weekends and holidays is required.
  • Ability to work a flexible schedule based on hotel occupancy and business needs.

If you enjoy helping people, providing excellent service, and being part of a winning team, we want to meet you!

What we are looking for

Courtyard by Marriott El Paso Downtown is looking for a friendly, energetic, and guest-focused Front Desk Agent to join our hospitality team. If you enjoy helping people, creating memorable guest experiences, and working in a fast-paced environment, this is a great opportunity to grow your career in hospitality.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Remington Hotels's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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