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Open nowPosted 20 days ago

Front Desk Agent

Remington Hotels429 open roles

Where
El Paso, TX, USA
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Your applicationOpen nowFront Desk AgentRemington Hotels · El Paso, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Remington Hotels's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Remington Hotels postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 20 days ago

Remington Hotels median: 2 days open

The posting

What you will be doing

  • Welcome guests with a warm, professional, and positive attitude.
  • Complete guest check-in and check-out efficiently and accurately.
  • Provide information about hotel amenities, services, local attractions, and dining options.
  • Handle guest requests, questions, and concerns professionally and promptly.
  • Process room charges, payments, and other transactions accurately.
  • Maintain accurate guest records and follow hotel procedures.
  • Answer and direct telephone calls and respond to guest inquiries.
  • Communicate effectively with Housekeeping, Maintenance, Food & Beverage, and other departments.
  • Monitor room availability and assist with room assignments.
  • Follow Hilton and hotel standards for guest service and security.
  • Maintain a clean, organized, and professional front desk area.
  • Address guest concerns and escalate issues to management when necessary.
  • Promote hotel services, amenities, and loyalty programs when appropriate.
  • Protect guest privacy and confidential information.
  • Work as part of a team to ensure a smooth and memorable guest experience.

Requirements

  • Previous hotel or customer service experience preferred.
  • Previous Front Desk experience is a plus.
  • Excellent communication and interpersonal skills.
  • Friendly, professional, and welcoming personality.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and remain calm in a fast-paced environment.
  • Basic computer skills; experience with hotel property-management systems is a plus.
  • Professional appearance and strong personal hygiene.
  • Reliable, punctual, and dependable.
  • Ability to work independently and as part of a team.
  • Must be available to work weekends and holidays.
  • Must have a flexible schedule based on hotel business needs.

Apply today and become part of the DoubleTree by Hilton Downtown El Paso team!

What we are looking for

DoubleTree by Hilton Downtown El Paso is looking for a friendly, professional, and guest-focused Front Desk Agent to join our team. If you enjoy meeting people, providing exceptional customer service, and working in a fast-paced hotel environment, we want you on our team!

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Remington Hotels's form

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  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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