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Open nowPosted 15 days ago

Call Centre Agent

Remote Recruitment

Where
South Africa
Work mode
Remote
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Your applicationOpen nowCall Centre AgentRemote Recruitment · South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Remote Recruitment's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 15 days ago

The posting

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will own inbound and outbound calls for a UK business.

Role overview

You will handle inbound and outbound calls for a UK business, giving callers a clear, helpful and professional experience. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST).

Key responsibilities

  • Take inbound calls and resolve queries
  • Make outbound follow-up calls where needed
  • Record call outcomes accurately in the CRM
  • Follow scripts and compliance requirements
  • Meet quality and call-handling targets

What you'll need

  • Experience in a call centre or phone-based role
  • Clear spoken English with a professional manner
  • Experience using a CRM or dialler system
  • Typing speed and accuracy
  • Able to work 09:00-17:00 UK time (11:00-19:00 SAST)

Nice to have

  • Experience with Five9, Aircall or similar
  • Experience in sales or collections calls
  • Previous work with UK customers

What's on offer

  • Fully remote work from anywhere in South Africa
  • A stable, full-time role with a UK employer
  • Clear expectations and a friendly, supportive team
  • Room to grow as the business grows

About Remote Recruitment

Remote Recruitment connects talented South Africans with UK businesses that want reliable, motivated remote team members. We match you carefully, support you through the hiring process and stay in touch once you start, so you can settle in with confidence.

Apply with your CV and a short note on why this role suits you. Remote Recruitment welcomes applications from all suitably capable candidates.

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  1. A CV for this posting

    Written against Remote Recruitment's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Remote Recruitment's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Remote Recruitment's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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