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Open nowPosted 79 days ago

Lead Insight Analyst

Reward10 open roles

Where
London: Space House, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowLead Insight AnalystReward · London: Space House, United Kingdom

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This job: posted 79 days ago

The posting

Job description

About Reward Reward, part of the Rezolve Ai Group, is transforming the way people, banks, brands and retailers connect through everyday commerce.

Operating across 15+ markets throughout the UK, Europe, the Middle East and Asia, Reward sits at the intersection of banking and commerce, connecting financial institutions and retailers through technology, transaction intelligence and digital engagement.

Our platform helps banks deliver more relevant and rewarding experiences to millions of customers, while enabling brands and retailers to reach valuable audiences, drive measurable sales and build lasting loyalty.

Since our beginnings, we’ve had a simple mission: to make everyday spending more rewarding. To date, we’ve returned billions in cashback to consumers and continue to innovate how people engage with brands through their everyday spending.

In 2026, Reward became part of Rezolve Ai, a global AI-powered commerce and payments technology company. Together, we’re combining Reward’s transaction intelligence, customer engagement capabilities and commerce network with Rezolve Ai’s technology to create smarter, more personalised journeys from discovery and engagement through to transaction and loyalty.

This is an exciting time to join Reward. We’re an established, growing business with the technology, partnerships and expertise to make a real impact, combined with the ambition and opportunity that comes from being part of a global AI commerce organisation.

Our people are at the heart of that journey. We’re proud to be Great Place to Work® certified and recognised among the UK’s Best Workplaces™ Top 50 for 2026, reflecting a culture built around trust, inclusion, collaboration and putting people first.

We’re shaping the next generation of commerce and customer engagement - and we’re looking for people who want to help us build it.

Role Summary The Lead Insight Analyst leads insight delivery and commercial performance across a defined Commerce Media vertical.

This role works closely with Commercial teams and retailers to turn customer, campaign and revenue insight into clear activation plans that support growth, protect performance and identify new revenue opportunities.

Alongside owning insight for a strategic sector, the Lead sets quality standards across the vertical, develops Analysts and Senior Analysts, and ensures insight is used to make better commercial decisions. Experience

  • 6+ years’ experience in retail, loyalty, marketing effectiveness or commercial insights.
  • Proven track record of leading complex analytical initiatives that influence commercial strategy and revenue outcomes.
  • Experience owning high-value sectors, portfolios, or revenue-critical workstreams.
  • Demonstrated ability to operate as a trusted analytical partner to senior Commercial and Marketing stakeholders.

Analytical & Technical Capability

  • Strong SQL capability and confidence interrogating complex, large-scale datasets.
  • Advanced analytical thinking with the ability to connect customer behaviour, media performance and revenue drivers.
  • Experience integrating multiple data sources to form cohesive, commercially relevant insight.
  • Comfortable applying statistical reasoning and structured experimentation principles.
  • Proficiency in BI and visualisation tools (e.g. Tableau, Power BI, Looker) to communicate complex findings clearly.
  • Uses AI and analytical tools to strengthen commercial insight, identify growth opportunities and enhance decision-making across the vertical.

Commercial & Strategic Capability

  • Strong commercial mindset with ability to prioritise analysis based on revenue impact.
  • Proven ability to translate insight into clear strategic recommendations.
  • Experience contributing to performance reviews, forecasting interpretation, or revenue optimisation discussions.
  • Confident influencing and challenging stakeholders constructively using evidence.

Leadership & Behavioural Expectations

  • Demonstrates ownership of vertical-level performance and accountability for revenue outcomes.
  • Applies and embeds agreed methodologies across the vertical.
  • Manages and develops Senior and Insight Analysts.
  • Operates with autonomy, judgement and commercial awareness.
  • Proactively identifies risks and growth opportunities.

Vertical & Sector Revenue Leadership

  • Own the insight agenda across the vertical, aligned to commercial growth priorities.
  • Directly lead analytics for aligned sector within the vertical.
  • Take accountability for identifying revenue risks and growth opportunities within that sector.
  • Ensure performance, engagement, and revenue outcomes are actively monitored and optimised.

Revenue & Growth Leadership

  • Work alongside Commercial teams to proactively identify new retailer opportunities.
  • Lead revenue performance reviews across the vertical and priority sector.
  • Shape optimisation plans with Commercial and Marketing partners.
  • Support forecasting interpretation and improvement discussions

Measurement & Framework Direction

  • Embed agreed analytical and measurement frameworks across the vertical.
  • Improve how frameworks are applied to complex retailer and sector challenges.
  • Identify where existing approaches are unclear, inconsistent or not fit for purpose.
  • Feed practical requirements and improvement opportunities into the Senior Lead and/or Head of Insights.
  • Ensure measurement outputs are commercially useful, consistent and clearly understood by Commercial teams and clients.

Strategic Stakeholder Influence

  • Act as an extension of the Commercial team, contributing to retailer strategy, account planning and growth conversations.
  • Lead insight input in high-value pitch and performance conversations.
  • Influence investment and engagement strategy within the aligned sector.
  • Position insight as a driver of revenue growth and competitive advantage.

Capability & Standards Leadership

  • Manage Senior and Insight Analysts.
  • Embed agreed quality standards across the vertical.
  • Elevate commercial thinking and analytical rigour.

Why Reward This is an exciting time to join Reward as we continue to grow as part of the Rezolve Ai Group. You'll have the opportunity to work in a fast moving, technology led environment, collaborate with talented people across our international business and make a tangible impact in your role.

You'll have the opportunity to learn, grow and shape how we work, while being part of a culture that values collaboration, inclusion, curiosity and getting things done.

Job benefits

  • Annual Leave: 25 days + bank holidays
  • Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)
  • Flexible working options: we are operating a hybrid working model with 3 days a week from the office
  • Pension: Hargreaves Lansdown up to 6% matched contribution
  • Generous family friendly cover
  • Private healthcare - Bupa
  • Income protection
  • Critical illness cover
  • Life insurance cover
  • Dental cover
  • Optical cover
  • Yulife app for access to employee wellbeing and discounts
  • Perks at Work, cashback/discount shopping site
  • Employee referral scheme
  • Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
  • Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
  • Team socials

Equal Opportunities At Reward, we are committed to creating an inclusive and diverse workplace where everyone is valued, respected and given the opportunity to thrive.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds, experiences and perspectives. Recruitment and employment decisions are based on skills, experience, capability and potential, and we do not discriminate on the basis of any protected characteristic.

We are committed to ensuring our recruitment process is fair, accessible and inclusive. We will consider reasonable adjustments for candidates who require additional support during the recruitment and selection process.

We believe that diversity of thought, background and experience strengthens our teams and helps us build a better Reward.

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