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Restaurant General Manager

RGH-Global Limited607 open roles

Where
San Diego, California, United States
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Your applicationOpen nowRestaurant General ManagerRGH-Global Limited · San Diego, California, United States
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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Restaurant General Manager — San Diego (UTC)

Full-Time | High-Growth International Restaurant Brand | No Visa Sponsorship

Step into a leadership role with one of the most dynamic and rapidly expanding fast‑casual restaurant groups in the world. Known for redefining Asian-inspired quick-service dining, this organisation has become a global sensation, innovating traditional flavors through a modern, high-efficiency service model.

With thousands of locations across multiple continents, the brand continues to scale at record speed—powered by strong operational systems, a vibrant company culture, and a commitment to quality, consistency, and customer obsession.

This is your opportunity to lead a flagship location, grow your career, and make a meaningful impact in a brand with genuine international momentum.

About the Organisation

This global restaurant group was built on a simple but powerful idea: to bring authentic, comforting, Asian-inspired dishes into a fast, accessible, and modern dining format. Over the years, the brand has expanded from a single domestic market to more than 300+ cities worldwide, with a growing footprint in North America, the Middle East, Europe, and Southeast Asia.

The company is known for:

  • A high-volume, high-efficiency operating model
  • Strong training systems and structured leadership development
  • A people-first culture that values empowerment, respect, and collaboration
  • An innovative approach to menu creation and customer experience
  • Industry-leading technology and operational processes

Its global success is driven by a commitment to consistency, bold flavors, and a scalable, franchisable business model that has positioned it as a dominant leader in its category.

About the Role

As the Restaurant General Manager, youll lead all operational, financial, and people-related functions of a busy, high-performing location. You will champion the companys standards, inspire your team, elevate guest satisfaction, and run the restaurant with an ownership mindset.

This is a hands-on, fast-paced role ideal for a leader who thrives on operational excellence, team development, and building strong community presence.

What Youll Do

Operations Leadership

  • Oversee daily FOH & BOH operations, ensuring full compliance with company SOPs and all safety regulations.
  • Plan and execute business strategies across monthly, quarterly, and annual cycles to meet sales and profit goals.
  • Track and improve KPIs including table turnover, guest satisfaction, operational performance, and quality control.
  • Stay alert to cultural, consumer, and market trends to optimize competitive positioning and enhance efficiency.

Team Management & Development

  • Lead and motivate department heads and supervisors to maintain strong cross-functional coordination.
  • Recruit, train, mentor, and evaluate a team of 20–30 employees, developing future leaders from within.
  • Create effective schedules and allocate staffing based on demand and operational needs.
  • Maintain a culture rooted in communication, positivity, collaboration, and accountability.

Guest Experience

  • Engage with guests during busy periods, ensuring excellent service and immediate issue resolution.
  • Review and act on guest feedback to elevate service consistently across channels.
  • Support local marketing initiatives and represent the brand professionally within the community.

Financial & Resource Management

  • Build and manage budgets, ensuring strong control of food, labor, and operating costs.
  • Oversee vendor relationships, inventory processes, and supply chain coordination.
  • Present financial and operational results to regional leadership with clarity and transparency.

Compliance & Safety

  • Ensure strict compliance with federal, state, and local regulations related to food safety, labor, sanitation, and fire safety.
  • Maintain (or obtain) a ServSafe Manager Certification.
  • Carry out additional duties as assigned by leadership.

Who Were Looking For

  • 2+ years as a Restaurant General Manager, ideally within a high-volume or chain environment
  • Proven experience leading 20–30 team members
  • Strong ability to recruit, coach, train, and inspire teams
  • Competency in cost management, P&L analysis, and financial planning
  • Strong knowledge of U.S. food safety and labor regulations
  • Bilingual in English and Chinese (Mandarin) — required for cross‑regional communication
  • A mature, strategic leader with excellent judgment and problem‑solving skills

Interview Process

3 Stages:

  1. HR Screening
  2. Operations Leadership Interview
  3. Senior Management Interview

Location

San Diego – UTC, California

Physical Requirements

  • Ability to stand and walk for extended durations
  • Ability to lift up to 30 lbs.
  • Ability to reach, stretch, bend, and handle supplies (with or without accommodation)
  • Ability to work in varying temperature areas, including walk-in coolers and hot kitchen environments
  • Ability to maintain strong sanitation and safety standards
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