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Open nowPosted 17 days ago

Senior Specialist, Retail Deposit Portfolio & Channel Management

RHB461 open roles

Where
Kuala Lumpur
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Your applicationOpen nowSenior Specialist, Retail Deposit Portfolio & Channel ManagementRHB · Kuala Lumpur
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. RHB postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 17 days ago

RHB median: 10 days open

The posting

  • Working closely with digital team to develop and execute performance-driven CASA & FD acquisition strategies
  • Work closely with product, UX/UI, and tech teams to enhance app flows, landing pages, and onboarding processes
  • Map customer journeys and identify drop-off points, friction, and opportunities for improvement
  • Enhance and develop innovative processes and ideas (digital) directly related to deposit activities to match the market developments and customer needs
  • Portfolio management for all retail deposit & remittance related products, to execute overall product strategy and promotions including products upselling and cross selling strategy
  • Develop & enhance retail Conventional and Islamic scheme deposit products from end-to-end to align with the product segment strategy; from ideation, market research, testing or survey, review as well as handling management & regulatory approvals
  • Develop and execute marketing communication plans, acquisition campaigns and promotional strategy along with product positioning
  • Work with various stakeholders throughout the product and process development stages.
  • Benchmark bank's products, services, fees and charges with our competitors by conducting product research and industry analysis on regular basis
  • Review and assess the product information page, terms and conditions to ensure consistency across all the channels
  • Coordinate and provide support on related matters/enquiries to ensure adequate service level to customers
  • Ensure all the initiative/system/processes are in compliance to regulation requirements and guidelines
  • Possess good analytical skills to design reports and dashboards and ensure data quality in deliverables to relevant channel users.
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