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Open nowPosted 21 days ago

Ocean Import Coordinator

rhe13 open roles

Where
Cranford, United States of America
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Your applicationOpen nowOcean Import Coordinatorrhe · Cranford, United States of America

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The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. rhe postings stay open a median of 7 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 21 days ago

rhe median: 7 days open

The posting

What You Can Expect:

  • Coordinate ocean import shipments from pre-alert through final delivery, including FCL and LCL cargo.
  • Monitor vessel schedules, arrival dates, shipment milestones, free time, and cargo availability.
  • Review and process import documentation, including HBLs/MBLs, commercial invoices, packing lists, arrival notices, and other required shipping documents.
  • Coordinate with customers, carriers, NVOCCs, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely customs clearance, cargo release, and delivery.
  • Ensure required shipment information and documentation is provided for U.S. import and customs processes, including ISF requirements where applicable.
  • Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve delays, documentation issues, holds, discrepancies, and service exceptions.
  • Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
  • Monitor free time and proactively manage potential demurrage, detention, storage, and other accessorial charges.
  • Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
  • Review carrier and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
  • Support quotations, rate requests, and commercial activities as required.
  • Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
  • Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.

What You Bring:

  • 2+ years of hands-on ocean freight forwarding experience, with a strong focus on import operations.
  • Demonstrated experience independently coordinating FCL and LCL ocean import shipments from pre-alert through final delivery.
  • Strong knowledge of Bills of Lading, arrival notices, import documentation, cargo release processes, Incoterms, and international shipping procedures.
  • Knowledge of U.S. import requirements, customs clearance processes, and ISF requirements.
  • Experience coordinating with customs brokers, ocean carriers, NVOCCs, overseas agents, truckers, and warehouses.
  • Understanding of demurrage, detention, storage, free time, and other import-related accessorial charges.
  • Experience with Letters of Credit, cross-trade shipments, and international agent coordination is an asset.
  • Dangerous Goods (DG) certification or experience handling hazardous ocean cargo is an asset.
  • Experience using freight forwarding/TMS platforms; CargoWise experience is an asset.
  • Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
  • Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records.
  • Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks.
  • A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.
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