The posting
Job Description
Join Century A/C Supply, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!
With over 50 years of trusted service, Century A/C Supply has built a strong network across the Houston TX area, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry.
At Century A/C Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:
- Listening to Understand
- Contributing Respectfully
- Thinking Creatively
- Acting with Responsibility
Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!
Responsibilities
Typical Duties Include, but Are Not Limited To • Oversee daily delivery operations, including route assignments, dispatch readiness, driver coordination, and completion of scheduled deliveries. • Coordinate delivery schedules and route priorities to support customer commitments, branch transfers, and efficient use of drivers and vehicles. • Communicate with drivers, warehouse leadership, branch teams, and customers regarding delivery status, delays, special instructions, and other delivery-related issues. • Ensure drivers receive the correct paperwork, delivery information, and merchandise before leaving the Distribution Center. • Verify that quantities, destinations, and delivery instructions are accurate before loads are dispatched. • Monitor delivery documentation and ensure completed paperwork is returned, accurate, and processed according to company procedure. • Support the safe loading and unloading of delivery vehicles and verify that products are secured and protected from damage. • Review delivery discrepancies, damages, refused shipments, and returns; communicate issues promptly to the appropriate manager or department. • Monitor vehicle condition, cleanliness, inspections, and maintenance needs; report safety or mechanical concerns promptly. • Promote compliance with company safety procedures, delivery standards, and applicable transportation requirements. • Assist with driver training, daily direction, workload delegation, and reinforcement of performance and service expectations. • Help maintain a clean, organized, and safe staging, loading, and delivery area. • Provide delivery support as needed to maintain customer service and operational commitment
Qualifications
Educational Requirements and/or Experience Required This position requires at least 3 years of experience in a wholesale/distribution, delivery, logistics, warehouse, or other job-related environment. Previous experience coordinating drivers, routes, or delivery operations is preferred.
Skills • Previous delivery, distribution, warehouse, or logistics experience required • Effective verbal and written communication skills • Strong customer-service and problem-solving skills • Attention to detail and ability to verify delivery paperwork, quantities, addresses, and instructions • Ability to prioritize routes and coordinate multiple delivery activities in a fast-paced environment • Ability to interpret instructions, policies, and delivery documentation • Working knowledge of safe loading, delivery, and material-handling practices • Ability to operate warehouse equipment when required • Ability to work independently with minimal direction and delegate tasks when necessary • Good judgment and sound decision-making skills • Ability to coach employees, communicate expectations, and address operational issues promptly • Ability to multi-task and adjust priorities as delivery needs change
Physical Demands • Ability to lift at least 50 lbs regularly • Continuous walking, bending, lifting, pushing, pulling, stooping, and carrying
• Ability to work in warehouse, loading dock, and outdoor delivery environments as operational needs require



