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Open nowPosted today

Client Relations Center Ambassador

richemont1,350 open roles

Where
TOKYO
Work mode
On site
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Your applicationOpen nowClient Relations Center Ambassadorrichemont · TOKYO

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on richemont's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. richemont postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

richemont median: 20 days open

The posting

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

Are you a good match?

  • Do you have experience in luxury/high-end retail or online client service, clienteling, and sales?
  • Do you possess a strong hospitality mindset, dedicated to exceptional client service and collaborative teamwork?
  • Do you demonstrate flexibility, curiosity, and agility in a multi-tasking environment?
  • Do you have excellent non-face-to-face communication skills (verbal and written)?
  • Do you have proficiency in basic PC skills (Outlook, Excel, PowerPoint, Word) and English reading comprehension (including using English-interface tools and understanding basic English emails and manuals)?

What are we expecting from you?

The Ambassador's role is to contribute to online boutique sales and client satisfaction through phone, chat, email, and LINE communication, captivating clients by sharing the Maison's history, craftsmanship, and creation narratives.

  • Proactively engage in outbound clienteling to cultivate repeat clients and build strong relationships with existing clients.
  • Process online orders and collect client data.
  • Collaborate closely with other departments and boutiques to address client inquiries/requests regarding boutiques and events, ensuring a seamless client experience with a hospitality mindset.

More than a role…. We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process

Send your application online with your CV If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful. You will meet with HR, CRC Manager and Online Retail Senior Manager.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on richemont's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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