Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Customer Service Associate (m/w/d)

richemont1,350 open roles

Where
BERLIN
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Associate (m/w/d)richemont · BERLIN

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on richemont's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. richemont postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

richemont median: 20 days open

The posting

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

Wir suchen zum nächstmöglichen Zeitpunkt eine/n Customer Service Associate (m/w/d) – Vollzeit und befristet auf 12 Monate– zur Unterstützung unseres Boutique-Teams an unserem Standort in Berlin.

WAS WIR BIETEN

  • Bei Cartier werden Sie Teil einer Gemeinschaft, die sich durch ein starkes Verantwortungsbewusstsein auszeichnet, in der Verbindung, Zusammenarbeit und ein kollektiver Geist gedeihen.
  • Wir fördern individuelle Talente, vereint durch ein gemeinsames Engagement für Exzellenz, inspiriert von den vielfältigen Kulturen der Welt, um unser einzigartiges Erbe zu respektieren und zu bereichern. Wir glauben, dass unterschiedliche Perspektiven Innovationen vorantreiben und uns dazu anspornen, außergewöhnliche Erlebnisse zu schaffen.
  • Wir bieten ein anregendes Umfeld für berufliches Wachstum und die Möglichkeit, Ihre individuelle Vision in ein Erbe der Kreativität einzubringen.
  • Wir feiern jede Errungenschaft, ob groß oder klein, und fördern bedeutungsvolle Verbindungen durch Dankbarkeit und gegenseitige Unterstützung, wodurch ein Gefühl der Zugehörigkeit entsteht.
  • Werden Sie Teil von Cartier, einem einzigartigen Ort, der sich stets weiterentwickelt.

WAS SIE BEWIRKEN WERDEN

  • Optimale Betreuung der After-Sales-Kunden in der Boutique
  • Administrative Abwicklung des Verantwortungsbereichs – von der Produktannahme bis zur Rücksendung
  • Intensive Kommunikation und Zusammenarbeit mit dem Richemont Customer Service
  • Vorbereitung und Durchführung von Zwischen- und Hauptinventuren im Bereich Reparaturen und Lederbänder
  • Strukturierung und Organisation des Servicebereichs
  • Technische Arbeiten wie Polieren, Gravieren und Uhrenbandwechsel/-kürzungen
  • Proaktives Beschwerdemanagement

WAS WIR SUCHEN

  • Abgeschlossene kaufmännische Ausbildung oder technische Ausbildung als Uhrmacher/in oder Goldschmied/in; Quereinsteiger/innen aus der Hotellerie sind ebenfalls willkommen
  • Mehrjährige Erfahrung im After-Sales-Kundenservice, idealerweise im Schmuck- und Uhrensegment
  • Hohe Begeisterung für unsere Marke und unsere Produkte
  • Sehr gute Kenntnisse der deutschen und englischen Sprache
  • MS Office-Kenntnisse und Freude am Umgang mit Computern, sowie idealerweise erste Erfahrungen mit SAP/ERP
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against richemont's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on richemont's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    richemont's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.