Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 23 days ago

Team Lead, SAP AMS (Evergreen)

Rimini Street89 open roles

Where
Sao Paulo
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTeam Lead, SAP AMS (Evergreen)Rimini Street · Sao Paulo

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Rimini Street's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.3% of postings close within 7 days. Measured by our own scanner across the market. Rimini Street postings stay open a median of 29 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.3%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 23 days ago

Rimini Street median: 29 days open

The posting

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

Position Summary

The Team Lead – SAP AMS is responsible for leading the delivery of SAP Application Management Services (AMS) across a complex SAP environment. This role oversees a team of SAP functional and technical consultants, ensuring high-quality support, issue resolution, system enhancements, and continuous improvement initiatives. The successful candidate will act as a key liaison between business stakeholders, IT teams, and external partners to ensure SAP applications remain stable, efficient, and aligned with business needs.

Key Responsibilities

Team Leadership

  • Lead, mentor, and develop a team of SAP AMS consultants and analysts.
  • Manage team workload, priorities, and performance to ensure service excellence.
  • Foster a collaborative, customer-focused, and results-driven culture.
  • Support employee development through coaching, training, and knowledge sharing.

SAP AMS Service Delivery

  • Oversee the day-to-day operation of SAP support services across multiple SAP modules.
  • Ensure incidents, problems, and service requests are resolved within agreed SLAs.
  • Coordinate and manage critical production issues and escalations.
  • Monitor service performance metrics and implement corrective actions when necessary.

Stakeholder Management

  • Serve as the primary contact for business users and key stakeholders.
  • Build strong relationships with business functions and IT partners.
  • Provide regular service updates, reporting, and performance reviews.
  • Manage customer expectations and ensure high levels of user satisfaction.

Change and Enhancement Management

  • Assess and prioritize enhancement requests and system improvements.
  • Coordinate testing, deployment, and post-go-live support activities.
  • Ensure appropriate documentation, governance, and change control processes are followed.
  • Support SAP upgrades, releases, and transformation initiatives.

Continuous Improvement

  • Drive process optimization and operational efficiency initiatives.
  • Identify opportunities for automation and support model improvements.
  • Conduct root cause analysis and implement preventive measures for recurring issues.
  • Promote ITIL best practices across incident, problem, and change management processes.

Governance & Compliance

  • Ensure compliance with company policies, audit requirements, and SAP security standards.
  • Maintain accurate support documentation and knowledge repositories.
  • Contribute to risk management and business continuity planning activities.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
  • Minimum 7 years of SAP support experience, including at least 2 years in a leadership or supervisory role.
  • Strong experience working within SAP AMS or production support environments.
  • Solid understanding of SAP ERP and/or SAP S/4HANA ecosystems.
  • Experience managing incident, problem, and change management processes.
  • Knowledge of ITIL service management methodologies.
  • Excellent communication skills in English, both written and verbal.

Preferred Qualifications

  • SAP certification in one or more SAP functional or technical modules.
  • ITIL Foundation certification.
  • Experience supporting global or multi-country SAP environments.
  • Knowledge of SAP integration technologies, Fiori, and SAP Basis concepts.
  • Experience managing distributed or remote support team

Location

São Paulo

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

  • CompanyWe dream big and innovate boldly.
  • ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration.
  • ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  • Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

  • Nasdaq-listed under ticker symbol RMNI since October 2017
  • Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
  • Over 2,000 team members in 23 countries
  • US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Rimini Street's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Rimini Street's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Rimini Street's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.