Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 135 days ago

VP, Pharmacy Operations

Ro54 open roles

Pay
$237,200 – $279,000 a year
Where
Romeoville, IL
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVP, Pharmacy OperationsRo · Romeoville, IL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Ro's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Ro postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 135 days ago

Ro median: 20 days open

The posting

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes. You will partner closely with leaders across Supply Chain, Tech, Finance, Quality & Safety, Compounding, and Patient Experience teams to build a scalable, efficient, and patient-centric operation. Reporting to the Chief Pharmacy & Logistics Officer, you will play a critical role in shaping the future of pharmacy operations at Ro, driving innovation through automation, regionalization, and continuous improvement. The ideal candidate brings a systems-thinking mindset, strong operational rigor, exceptional interpersonal skills, and the ability to lead high-performing teams in a complex, regulated environment.

This role is embedded onsite, with its primary location at our Romeoville, IL facility, and requires regular travel to other pharmacy sites, including Florida and California.

What You'll Do:

  • Own operational performance management across the pharmacy network through KPI reporting, forecasting, and standardized operating mechanisms that drive throughput, quality, delivery reliability, and unit economics
  • Drive large-scale operational excellence and continuous improvement initiatives that enhance scalability, improve patient outcomes and delivery experience, reduce costs and strengthen operational resilience
  • Own the strategy and performance of automation systems, driving uptime, throughput optimization, and capital efficiency across the network
  • Lead network optimization and routing strategies in partnership with Supply Chain and Logistics teams to improve delivery speed, routing efficiency, fulfillment accuracy, and overall network performance
  • Establish and execute workforce planning & strategy, aligning staffing models with demand forecasts, automation capabilities, productivity targets, and budget
  • Build, lead and develop a high-performing operations organization through strong leadership, employee engagement, talent development, and a culture of accountability and continuous improvement
  • Collaborate closely with cross-functional partners to ensure seamless execution from production through final-mile delivery
  • Own pharmacy licensing strategy and execution across all operating states, ensuring proactive management of new licenses, renewals, and related regulatory requirements in partnership with Legal and Compliance teams to support uninterrupted operations
  • Ensure compliance with all applicable FDA, Board of Pharmacy, OSHA, quality, safety, and regulatory requirements through rigorous operational controls and strong cross-functional partnership with Quality, People, and Compliance teams
  • Lead organizational transformation and change management initiatives related to automation, process redesign, operational scaling, and evolving business priorities
  • Serve as a key operational leader to executive stakeholders, translating business strategy into scalable operational capabilities and execution plans

What You'll Bring:

  • 12+ years of experience in pharmacy operations, fulfillment, or supply chain, with significant multi-site leadership experience
  • Proven track record of leading large-scale mail-order pharmacy operations or high volume fulfillment operations
  • Deep experience in workforce planning, labor optimization, and scaling operations in high-growth environments
  • Strong understanding of automation and systems integration, with experience leading implementation or optimization initiatives
  • Experience operating in highly regulated environments, with knowledge of pharmacy licensing, compliance, and quality standards
  • Data-driven leader with strong financial and analytical acumen, including ownership of unit economics and operational KPIs
  • Demonstrated ability to influence and align cross-functional stakeholders at all levels, including executive leadership
  • Strong people leadership skills, with experience in building, developing, and retaining high-performing teams

We've Got You Covered:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth stipends
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $237,200-$279,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].

See our California Privacy Policy here.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Ro's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Ro's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Ro's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.