The posting
Are you fluent in three languages, passionate about customer interaction and committed to delivering excellent service?
Take on a Customer Service role within the banking and insurance sector in Brussels. This is a great opportunity to put your French, Dutch and English language skills into practice while using your communication and problem-solving abilities in a professional environment.
Your responsibilities
As a Customer Service representative, you will:
- Handle customer enquiries by phone and email in French, Dutch and English.
- Provide information and guide customers through their requests.
- Follow up on customer cases and administrative matters.
- Identify suitable solutions to meet customer needs.
- Deliver efficient, professional and high-quality customer support.
About you :
- You hold a bachelor's or master's degree.
- You are fluent in French, Dutch and English, both spoken and written.
- You have excellent communication skills.
- You enjoy customer interaction and providing support.
- You are organised, accurate and solution-oriented.
- You are comfortable using IT tools and systems.
- You can work independently while contributing effectively to a team.



